Find out the answers to questions about making transactions with Jenius Credit Card.

Where can I use my Jenius Credit Card for transactions?

You can use Jenius Credit Card for online and offline transactions.

Can Jenius Credit Card be used for transactions abroad?

Yes. You can use the Jenius Credit Card for offline transactions abroad, including cash withdrawals. You can also use the virtual card for online transactions at international merchants.

What are the advantages of using the Jenius Credit Card for transactions abroad?

– You can make contactless transactions at all Visa merchants.
– You can get Double Yay (2x Yay Points).

Is there any notification when I use the Jenius Credit Card for a transaction?

Yes. You will receive a notification in the Jenius application and in an email every time I make a transaction with the Jenius Credit Card.

Where can I see the transaction history with the Jenius Credit Card?

On the Transaction menu on the d-Card page.

How to see the transaction history of the Jenius Credit Card?

1. On the bottom navigation of the screen, select Cards.
2. After entering the Card Center, select the Credit Card menu.
3. Tap your Jenius Credit Card.
4. Select the Transaction menu.
5. Look at the list of your transaction history and tap the appropriate transaction to see the details.

Will the transaction history with Jenius Credit Card be recorded in my Jenius application forever?

Transaction history with Jenius Credit Card will be stored for the last 6 months.

Is the transaction history with Jenius Credit Card recorded in In & Out and Moneytory?

No. Transactions with Jenius Credit Card are not recorded in In & Out and Moneytory.

Where can I find more information about Jenius Credit Card?

You can find more information about Jenius Credit Card such as application, activation, and managing cards here.

What is an s-Card?

An s-Card is an additional credit card that shares the same credit limit as your primary credit card (d-Card). You can have more than 5 s-Cards to make your daily transactions more convenient.

What settings can a d-Card holder adjust for an s-Card?

The d-Card holder can customize the following settings for an s-Card:

Spending limit:
-Per-transaction spending limit
-ATM withdrawal option
-Online transaction option
-Overseas transaction option
-The d-Card holder can also easily monitor the transaction history of each s-Card through the Transactions menu.

Important notes:
-The process of requesting an s-Card for a Jenius user and a non-Jenius user is different.
-Prepare the recipient’s $Cashtag if you want to give an s-Card to a Jenius user.
-Prepare a photocopy of the recipient’s ID if the s-Card will be given to someone who is not a Jenius user.
-If the s-Card recipient is a Jenius user, remind them to open the Jenius app and grant permission for the s-Card creation.
-Using an s-Card for transactions will automatically reduce the credit limit of the d-Card.

How to activate a physical s-Card?

-In the bottom navigation, select “Cards“.
-In the Card Center, select the “Credit Card” menu, then tap the three dots on the right side of the desired s-Card.
-Select “Activate Physical Card“.
-Point your camera at the QR code on the mailer.
-Create a PIN, confirm the PIN, then select “Continue“.
-Enter your Jenius password, then select “Submit“.
-The physical s-Card activation is complete.

Who can activate a physical s-Card?

Only the d-Card holder can activate a physical s-Card.

How to manage the spending limit of an s-Card?

The spending limit is set when you apply for an s-Card. If you want to change the spending limit, follow these steps:

-In the bottom navigation, select “Cards“.
-In the Card Center, select the “Credit Card” menu, then tap the three dots on the right side of the s-Card you want to change.
-Set the spending limit, then select “Save“.
-Enter your Jenius password, then select “Submit“.
-You have successfully changed the spending limit.

Who can change the Jenius Credit Card PIN?

Only the d-Card holder can change the PIN for both the d-Card and s-Card.

Who can temporarily block a Jenius Credit Card?

The d-Card holder can temporarily block both the d-Card and s-Card.

Who can permanently block a Jenius Credit Card?

The d-Card holder can permanently block both the d-Card and s-Card.