What bills can I pay with Jenius?
There are 13 categories in Pay Bills:
– Virtual Account SMBC Indonesia
– BPJS & Asuransi
– e-Commerce
– Credit Card
– Utilities
– Multifinance
– Mobile & Data
– Phone Bill
– SBN & Public Services
– Transportation
– TV & Internet
– Social & Humanity
– Game Voucher
Can I pay BPJS bills with Jenius?
Yes. You can pay BPJSTK and BPJS Kesehatan bills using Jenius.
How to pay BPJSTK with Jenius?
– On Home page, choose Transfer & Request.
– Choose Pay Bills/VA.
– Choose BPJS & Asuransi, then you’ll be directed to Jenius’ partner page.
– Choose BPJS Ketenagakerjaan, enter membership number or ID number, and choose the payment period.
– Review the payment amount, choose Next, and you’ll be directed back to Jenius app.
– Review the confirmation page, then choose Pay Now.
Aside from Home, you can also tap Pay Bills/VA on Mobius button.
How to pay BPJS Kesehatan with Jenius?
– On Home page, choose Transfer & Request.
– Choose Pay Bills/VA.
– Choose BPJS & Asuransi, then you’ll be directed to Jenius’ partner page.
– Choose BPJS Kesehatan, enter membership number or ID number, and choose the payment period.
– Review the payment amount, choose Next, and you’ll be directed back to Jenius app.
– Review the confirmation page, then choose Pay Now.
Aside from Home, you can also tap Pay Bills/VA on Mobius button.
What e-Commerce bills can be paid with Jenius?
Currently, you can only pay Finpay bill.
How to pay e-Commerce bill with Jenius?
‘- On Home, choose Transfer & Request.
– Choose Pay Bills/VA.
– Choose e-Commerce.
– Choose Finpay.
– Input biller ID, then choose Next.
– Check payment amount, then choose Next.
– Review the confirmation page, then choose Pay Now.
Aside from Home, you can also tap Pay Bills/VA on Mobius Button.
What credit card bills can be paid with Jenius?
You can pay 12 credit card bills with Jenius:
– BCA credit card.
– Bank Mega credit card.
– BRI credit card.
– KB Bukopin credit card.
– CIMB Niaga credit card.
– HSBC credit card.
– ICBC credit card.
– Maybank credit card.
– OCBC NISP credit card.
– Panin credit card.
– Permata credit card.
– UOB credit card.
Is there transaction fee when paying credit card bills to other bank through Jenius app?
Yes. Start from 1 July 2024, a transaction fee of credit card bill payments to other bank will be charged for IDR5,000 for each payment. However, for BCA Credit Card bill payment, you will be charged IDR2,900.
Is there an operational hour for credit card payment?
All credit card bill payments to other banks except for BCA is available every day at anytime. BCA credit card bill payment is available on Monday – Friday at 08.00 – 15.00 on working days.
How to pay credit card bill with Jenius?
– On Home, choose Transfer & Request.
– Choose Pay Bills/VA.
– Choose Credit Card.
– Choose credit card that you want to pay.
– Input credit card number.
– Input payment amount, then choose Next.
– Review the confirmation page, then choose Pay Now.
Aside from Home, you can also tap Pay Bills/VA on Mobius Button.
How to pay credit card bill with Jenius?
– On Home, choose Transfer & Request.
– Choose Pay Bills/VA.
– Choose Credit Card.
– Choose credit card that you want to pay.
– Input credit card number.
– Input payment amount, then choose Next.
– Review the confirmation page, then choose Pay Now.
Aside from Home, you can also tap Pay Bills/VA on Mobius Button.
What electricity bills can be paid with Jenius?
Yes. Jenius provides two electricity payment options for you:
– PLN Prepaid.
– PLN Postpaid.
How to pay PLN Prepaid with Jenius?
– On Home, choose Transfer & Request.
– Choose Pay Bills/VA.
– Choose Utilities.
– Choose PLN Prabayar.
– Input customer ID/meter number, then choose Next.
– Choose token nominal, then choose Next.
– Review the confirmation page, then choose Pay Now.
Aside from Home, you can also tap Pay Bills/VA on Mobius Button.
Can I pay my vehicle loan with Jenius?
Yes. Jenius provides two vehicle loan payments:
– OTO Kredit Motor.
– OTO Kredit Mobil.
How to pay vehicle loan with Jenius?
– On Home, choose Transfer & Request.
– Choose Pay Bills/VA.
– Choose Multifinance.
– Choose OTO Kredit Motor or OTO Kredit Mobil.
– Input customer ID, then choose Next.
– Check payment amount, then choose Next.
– Review the confirmation page, then choose Pay Now.
Aside from Home, you can also tap Pay Bills/VA on Mobius Button.
Can I buy mobile phone credit with Jenius?
Yes. Jenius provides mobile phone credits from Tri, Indosat Ooredoo, Smartfren, XL, and Telkomsel.
How to buy mobile credit with Jenius?
– On Home, choose Transfer & Request.
– Choose Pay Bills/VA.
– Choose Mobile & Data.
– Input mobile number or choose from contact list, then choose Next.
– Choose mobile credit, then choose Next.
– Review the confirmation page, then choose Pay Now.
Aside from Home, you can also tap Pay Bills/VA on Mobius Button.
Is there a transaction fee if I buy mobile credit with Jenius?
Yes. Purchasing mobile phone credit with Jenius app is subject to a transaction fee of IDR1,500 (all providers).
Can I buy data packages with Jenius?
Yes. Jenius provides data packages from XL and Telkomsel.
How do I buy a data package with Jenius?
1. On the Home page, choose Transfer & Request.
2. Choose Pay Bills/VA.
3. Choose Mobile & Data.
4. Input mobile number or choose from contact list, then choose Next.
5. Choose the Data menu.
6. Choose the data package you want, then choose Next.
7. Review the confirmation page, then choose Pay Now.
For Telkomsel users, you can buy #HematLengkap package for Telkomsel data package or digital products by following these steps:
1. On the Home page, choose Transfer & Request.
2. Choose Pay Bills/VA.
3. Choose Mobile & Data.
4. Input a Telkomsel mobile number or choose from contact list, then choose Next.
5. Choose the Check out #HematLengkap package just for you! box.
6. Choose #HematLengkap package or Data & Digital that you want to see the details, then choose Beli.
7. Review the confirmation page, then choose Pay Now.
Aside from Home, you can also tap Pay Bills/VA on Mobius Button.
Can I buy packages other than mobile credit and data package with Jenius?
For Telkomsel users, enjoy the convenience of purchasing a wide range of digital products, beyond top-ups and data packages. Just check out the #HematLengkap package on the Mobile & Data page.
Is there a transaction fee if I buy data packages with Jenius?
Yes. Purchasing data packages with Jenius app are subject to a transaction fee of IDR1,500 (all providers). From 1 July 2024 onward, the transaction fee of purchasing data packages will be IDR2,000.
Can I pay the phone bill with Jenius?
Yes. Jenius provides payment bills for 3 (Three), Indosat Ooreedoo, Kartu Halo (Telkomsel), Smartfren, Telkom, and XL Prioritas.
How to pay phone with Jenius?
– On Home, choose Transfer & Request.
– Choose Pay Bills/VA.
– Choose Phone Bill.
– Input phone number, then choose Next.
– Check payment amount, then choose Next.
– Review the confirmation page, then choose Pay Now.
Aside from Home, you can also tap Pay Bills/VA on Mobius Button.
Can I pay train tickets with Jenius?
Yes. You can pay Kereta Api Indonesia tickets with Jenius.
How to pay train tickets with Jenius?
– On Home, choose Transfer & Request.
– Choose Pay Bills/VA.
– Choose Transportations.
– Choose Kereta Api Indonesia.
– Input ticket number, then choose Next.
– Check payment amount, then choose Next.
– Review the confirmation page, then choose Pay Now.
Aside from Home, you can also tap Pay Bills/VA on Mobius Button.
Can I pay TV and internet bills with Jenius?
Yes. Jenius provides payment bills for First Media, Indihome, MNC Vision, MyRepublic, and Transvision.
How to pay TV and internet bills with Jenius?
– On Home, choose Transfer & Request.
– Choose Pay Bills/VA.
– Choose TV & Internet.
– Choose provider you want to pay.
– Input customer ID, then choose Next.
– Check payment amount, then choose Next.
– Review the confirmation page, then choose Pay Now.
Aside from Home, you can also tap Pay Bills/VA on Mobius Button.
Can I pay zakat, infaq, and sadaqah with Jenius?
Yes. Jenius partner up with three institutions (badan amil) to distribute zakat, infaq, sadaqah, waqf, and scholarships: BAZNAS, Dompet Dhuafa, and Rumah Zakat.
How to pay zakat, infaq, and sadaqah with Jenius?
– On Home, choose Transfer & Request.
– Choose Pay Bills/VA.
– Choose Social & Humanity.
– Choose foundation/institution (badan amil).
– Choose zakat, infaq, sadaqah, waqf, or scholarship.
– Choose donation type.
– Input the amount then choose Next.
– Review the confirmation page, then choose Pay Now.
Aside from Home, you can also tap Pay Bills/VA on Mobius Button.
Can I pay qurban with Jenius?
Yes. Every Eid al-Adha, Jenius collaborates with BAZNAS, Dompet Dhuafa, and Rumah Zakat to distribute qurban.
What types of qurban are available in Jenius?
There are dozens of qurban types, including goats (standard, medium, premium), sheep, and cows (1 and 1/7 cow).
For Superqurban by Rumah Zakat, qurban meat is packed in the form of canned corned beef or rendang.
How to pay qurban with Jenius?
– On Home, choose Transfer & Request.
– Choose Pay Bills/VA.
– Choose Social & Humanity.
– Choose institution (badan amil).
– Choose Qurban.
– Choose qurban type.
– Choose qurban quantity, input participant name, then choose Next.
– Review the confirmation page, then choose Pay Now.
Aside from Home, you can also tap Pay Bills/VA on Mobius Button.
Is qurban’s participant name mandatory?
Yes. You have to input the participant’s name because it will be mentioned when slaughtering the cattle and written on qurban certificate.
You can donate qurban on behalf of yourself or someone else.
Will I get a share of my qurban meat if I donate qurban via Jenius?
Yes, but only applicable for Superqurban at Rumah Zakat. If you choose Superqurban, you’ll get 1/3 qurban meat in the form of canned corned beef or rendang delivered to your address.
Please note that you must confirm your donation via WhatsApp to Rumah Zakat to get your qurban meat.
For more info about how many canned corned beef or rendang you can get, please visit https://www.rumahzakat.org/l/superqurban/.
How can I get info or reports on my qurban?
You can get info or the donation report by confirming your payment to the foundation/institution (badan amil).
This report includes qurban certificate, qurban info, qurban recipients, and photo documentation. You may confirm your payment here. (link: landing page confirmation)
You can also get a donation report for zakat, infaq, or sadaqah.
How to confirm my payment to the foundation/institution (badan amil)?
After your transaction is successful, you will receive a notification to confirm. Make sure you open the notification so we can direct you to a page (link: confirmation page) that contains instructions for sending confirmations.
You can also follow the instructions below:
BAZNAS
1. Prepare your e-receipt that you can download from In & Out, specifically from History.
2. Send e-receipt, mobile number, and e-mail to BAZNAS via WhatsApp. (link)
3. BAZNAS will send notification via WhatsApp/e-mail when your qurban will be slaughtered.
4. You will receive donation report and qurban certificate 14 days after Eid al-Adha.
Dompet Dhuafa
1. Prepare your e-receipt that you can download from In & Out, specifically from History.
2. Fill out Dompet Dhuafa confirmation form here. (link)
3. In the form, select the delivery method you want (by e-mail or deliver to your address).
4. Dompet Dhuafa will send notification via SMS about payment confirmation, qurban slaughtering info, location, and distribution.
5. You will receive donation report and qurban certificate 45 days after Eid al-Adha.
Rumah Zakat
1. Prepare your e-receipt that you can download from In & Out, specifically from History.
2. Send e-receipt, mobile number, and e-mail to Rumah Zakat via WhatsApp. (link)
3. Rumah Zakat will send notification via WhatsApp or e-mail about payment confirmation, qurban slaughtering info, location, and distribution.
4. You will receive donation report and qurban certificate max. 30 days after Eid al-Adha.
Is there a deadline for payment confirmation?
Yes. Each foundation/institution (badan amil) has a different deadline. To be safe, please confirm your payment immediately.
BAZNAS
The deadline is on Eid al-Adha. If you pass the deadline, you won’t get a donation report and qurban certificate.
Dompet Dhuafa
The deadline is on Eid al-Adha at 12.00 pm. If you pass the deadline, you won’t get a donation report and qurban certificate.
Rumah Zakat
The deadline is 3 days after Eid al-Adha at 12.00 pm. If you pass the deadline, you won’t get 1/3 qurban meat (only for Superqurban).
If I don’t confirm my payment to the foundation/institution (badan amil), will my payment still be accepted?
Yes. Your donation payment will still be accepted even though you don’t do the confirmation.
This confirmation is optional, but we strongly recommend that you do it because you have the right to get information transparently and comprehensively.
Can I pay taxes through the Jenius application?
Yes. You can pay taxes through the Jenius application. Open the Pay Bills/Virtual Account menu, tap SBN & Public Services, then select Tax & Stamp Duty. Enter the billing code from the relevant tax directorate to pay the bill.
What taxes can I pay through the Jenius application?
Through the Jenius application, you can pay taxes managed by the Directorate General of Taxes (DJP), namely:
– Income Tax (PPh)
– Value Added Tax (VAT)
– Sales Tax on Luxury Goods (PPnBM)
– Stamp Duty
– Land and Building Tax (PBB)
– and other taxes managed by DJP
You can also pay taxes managed by the Directorate General of Customs & Excise (DJBC), namely:
– Customs & Excise
– and other taxes managed by DJBC
Can I pay non-tax Public Services through the Jenius application?
Yes. You can pay non-tax Public Services through the Jenius application, such as passport fees, KUA fees, e-tickets, PNBP, and SBN.
You just need to open the Pay Bills menu, tap SBN & Public Services, then select the menu that suits your needs. Enter the billing code from the relevant agency to pay the bill.
What non-tax Public Servicess can I pay through the Jenius application?
Through the Jenius application, you can pay bills from the Directorate General of Budget (DJA), such as:
– Passport fees
– Wedding fees
– Driver’s license renewal fees
– Traffic ticket fines
– and other bills managed by DJA
You can also pay bills from the purchase of State Securities (SBN) from the SBN menu, as well as Non-Tax Public Services (PNBP) from the PNBP menu.
How do I pay Public Services through the Jenius application?
To pay Public Services through the Jenius application, do the following:
– Open the Jenius application
– Tap the blue Mobius button in the middle of the bottom navigation bar
– Select Pay Bills/Virtual Account
– Select SBN & Public Services
– Select the type of Public Services you want to pay
– Enter the billing code and click Next
– If the billing code is correct, check the bill that appears on the screen and tap Next
– Make sure the Active Balance is sufficient, and tap Pay
– Enter password and tap Submit
You will receive a notification and email when the payment is successful.
What is a billing code?
A billing code is a code used to deposit or pay bills from Public Services, both in the form of taxes and non-taxes. If you have a billing code, you can pay the bill through the Jenius application.
How do I get a billing code?
You can obtain billing codes through:
– Official government communication channels
– Official government websites, such as https://sse.pajak.go.id
– Official government applications (for driver’s license renewals, passport applications, and other services)
– Officers from relevant service offices
– Bank tellers or post offices (if you have a Tax Payment Letter or related documents)
– and other methods
For government bonds (SBN) purchased through the Jenius app, you will receive a billing code after placing your bond order. You can pay directly through the bond purchasing flow without needing to open the Bill/VA Payment menu.
Make sure you obtain your billing code through official channels with the best privacy protection, as billing codes are confidential.
When does the billing code expire?
The billing code will expire 7 days after it is created by the system belonging to the relevant agency.
What if I fail to pay Public Services with my billing code?
If you cannot pay the bill via the billing code, here are the actions you can take:
– Billing code not found: most likely the billing code entered is wrong, you can check again before resending
– The billing code status is not appropriate: something is wrong with the billing code payment status, you can request a new billing code to pay the bill
– Bill has been paid: no need to check the billing code again because the bill has been paid
– Invoice has expired: the billing code has exceeded the 7 day limit without payment, you can request a new billing code
– Failed to continue, you can try again: wait a moment before resending the billing code via the Jenius application
– Billing code must be a number: check the billing code again and delete entries that are not numbers before resending
– The billing code must be 15 digits: the billing code must not be less or more than the 15 digits limit.
What does NTPN mean?
Nomor Transaksi Layanan Pemerintah (NTPN) or Public Services Transaction Number is a proof of tax and non-tax payment transaction number that has been received by the state. After successfully paying Public Services of any type, you will get an NTPN in your email.
How to pay PBB with Jenius?
– On Home, choose Transfer & Request.
– Choose Pay Bills/VA.
– Choose SBN & Public Services and you’ll be directed to Jenius’ partner page.
– Choose PBB, choose city/district, choose tax year, and enter objek pajak number.
– Choose Cek Tagihan to review your payment.
– Choose Next, and you’ll be directed back to Jenius app.
– Review the confirmation page, then choose Pay Now.
Aside from Home, you can also tap Pay Bills/VA on Mobius Button.
Can I pay Games purchases with Jenius?
Yes. you can pay Voucher and Top up Game using Jenius. There are a lot of games available such as, PUBG Mobile, Mobile Legends, Free Fire, and other that you can see on Pay Bills/VA menu.
How to pay for Games purchases with Jenius?
– On Home page, choose Transfer & Request.
– Choose Pay Bills/VA.
– Choose Game Voucher and you’ll be directed to Jenius’ partner page.
– Choose Voucher Games atau Topup.
– Choose product, enter mobile number, and choose the amount.
– Review the payment amount, then choose Next, and you’ll be directed back to Jenius page.
– Review the payment confirmation, then choose Pay Now.
Aside from Home, you can also tap Pay Bills/VA on Mobius button.
Can I get bill payment reminders in Jenius?
Yes, you can create and customize your own bill reminders or receive automatic reminders. All reminders will be displayed in the Urgent Items section on your homepage.
What is Urgent Items?
In Urgent Items, you can see which bills and online subscriptions you usually pay regularly, so you don’t miss making the payments.
Read more information about Urgent Items here
What kind of bills can appear on Urgent Items?
These bill categories can appear on Urgent Items section:
– Virtual Account SMBC Indonesia
– Credit Card
– Utilities
– Mobile & Data
– Phone Bill
– Transportation
– TV & Internet
– Social & Humanity
Currently, e-Commerce and Transportation can’t appear on Urgent Items section.
How can I manually set up a bill payment reminder in the Urgent Items section?
To set up a bill payment reminder in the Urgent Items section:
1. Tap Transfer & Reques, then select Pay Bills/VA.
2. Tap Reminders and choose the bill you want to be reminded of, or create a new reminder.
3. Select the bill category and type.
4. Enter the bill name, customer ID, and reminder date.
5. Review the reminder details. If everything is correct, tap Create Reminder.
6. Your bill reminder will appear in the Urgent Items section 2 days before the payment due date.
How can I get automatic bill payment reminders in the Urgent Items section?
By paying bills with the same bill number/customer ID at least twice, Jenius will automatically recognize your payment pattern and generate reminders in the Urgent Items section for your next payment schedule.
Example: On 15 June, you purchased mobile credit to 0812345*****. Then, on 15 July, you purchased mobile credit again to the same number. On 15 August, the mobile credit payment reminder will appear on your Urgent Items section.
When will the bill payment reminder appear on the Urgent Items section?
Your bill reminder will appear in the Urgent Items section starting from the exact reminder date you’ve set and will remain there for the next 2 days. Jenius will also send you a push notification to remind you about your upcoming bill payment.
How do I make bill payments from the Urgent Items section?
1. On the Home page of your Jenius app, scroll down to the Urgent Items section.
2. Find the bill that you’d like to pay by swiping the Urgent Items box, then choose Pay.
3. Enter the detail of your bill payment, then choose Next.
4. Check the confirmation page, then choose Pay Now.
5. You’ve successfully made a bill payment from the Urgent Items section!
If the payment due date has passed, will the bill payment reminder still appear on my Urgent Items section?
Yes, the bill payment reminder will remain on your Urgent Items section for 2 days after the payment due date.
Do I have to manually set up which bill payment reminders I want to see on Urgent Items?
Jenius will automatically recognize your recurring bill payment patterns that meet the Urgent Items criteria, which requires you to pay the same bill with the same bill number/customer ID at least twice on Jenius.
To manually set up a reminder in the Urgent Items section:
1. Tap Transfer & Request, then select Pay Bills/VA.
2. Tap Reminders and choose the bill you want to be reminded of, or create a new reminder.
3. Select the bill category and type.
4. Enter the bill name, customer ID, and reminder date.
5. Review the reminder details. If everything is correct, tap Create Reminder.
6. Your bill reminder will appear in the Urgent Items section 2 days before the payment due date.
If I skip a payment for 1 month, will the bill stop appearing on the Urgent Items section?
Bill reminders that you set manually will stop if you deactivate them. However, automatic reminders will still appear in the Urgent Items section for 6 months even if you miss a single payment.
If I no longer need to pay the bill on Urgent Items, will the bill still appear there?
If you have made 2 consecutive payments, the bill payment reminder will appear on the Urgent Items section for the next 6 months even if you no longer need to pay the bill. To stop all reminders on the Urgent Items section, call SMBCI Care at 1500 365.
Meanwhile, to stop reminders you created, simply go to Reminder tab:
1. Go to Pay Bills/VA menu
2. Tap Reminders and select the bill
3. Tap three dots icon
What happens if I receive an automatic reminder and set a manual reminder for the same bill?
If you receive an automatic reminder on the 1st and set a manual reminder on the same day, only one reminder will appear in the Urgent Items section.
However, if you set a manual reminder on a different date (e.g., the 2nd), you will receive two reminders (a double reminder) on both the 1st and 2nd for 6 months.
If you have already received an automatic reminder and want to be reminded on a different date, please contact SMBCI Care at 1500 365 to cancel the automatic reminder. After that, you can set a manual reminder for your desired date.
What if I have trouble related to bill reminder and Urgent Items?
If you’re having trouble with your Urgent Items, like missing reminders or failed payments, just get in touch with SMBCI Care. You can report it through:
– SMBCI Care page in the Jenius app
– Call SMBCI Care at 1500 365, or
– E-mail [email protected].
If you have any other questions, feel free to reach out SMBCI Care at 1500 365 or [email protected].
What is Pay & Save?
Pay & Save is a way to make payments in the Jenius application while saving according to the amount of your payment to Cash Cow.
View more information about Cash Cow here. (hyperlink to Cash Cow FAQ)
What are the advantages of using Pay & Save?
You can top up your Cash Cow faster without having to use special transaction cashback.
In which transactions can I use Pay & Save?
Pay & Save is available for in-app transactions with Active Balance as the source of funds like:
– Scan QRIS
– Pay Bills
– Virtual Account SMBC Indonesia
Can I Pay & Save with source of funds other than my Active Balance?
No, you can’t. Pay & Save is only available for in-app transactions with Active Balance as the source of funds.
How do I top up my Cash Cow with Pay & Save?
1. Make sure your Active Balance is sufficient.
2. When you make payments with Scan QRIS or Pay Bills feature, choose Pay & Save on the confirmation page.
3. Pay & Save is successful! The money will be added to your Cash Cow from your Active Balance.
How much will be saved to my Cash Cow if i use Pay & Save?
As much as your payment amount. For example, if you make a QRIS payment of IDR75,000 with Pay & Save, then a total of IDR150,000 will be deducted from your Active Balance with these details:
– IDR75,000 for your QRIS payment to the merchant, and
– the other IDR75,000 will be saved to your Cash Cow.
Notes:
– If your payment amount is larger than IDR250,000, the amount that will be saved to your Cash Cow is no longer as much as your payment amount. Instead, it will be IDR250,000 according to the maximum amount that can be saved to Cash Cow in one transaction.
– If your montly Pay & Save quota is below the payment amount, then the amount that will be saved to your Cash Cow is adjusted according to your remaining monthly quota.
How much is the maximum amount that I can save to my Cash Cow with Pay & Save in one transaction?
The maximum amount that can be saved to Cash Cow with Pay & Save is IDR250,000 per transaction.
For example, if you make a payment of IDR300,000 with Pay & Save, only IDR250,000 will be saved to your Cash Cow.
Is there any maximum monthly quota that I can save to my Cash Cow with Pay & Save?
Yes, there is. You can save to Cash Cow with Pay & Save up to IDR5,000,000 every month. This quota will be reset every month.
What will happen if my remaining Pay & Save monthly quota is under the payment amount I’m about to make?
If your remaining monthly quota for Pay & Save is below the payment amount, the money that will be saved to Cash Cow will be equal to your remaining monthly quota.
For example, if you have already saved IDR4,950,000 with Pay & Save this month, then when you make the next payment of IDR75,000, only IDR50,000 will be saved to your Cash Cow (according to your remaining Pay & Save quota).
How can I see my remaining Pay & Save quota this month?
1. On the bottom navigation in your Jenius app, choose Wealth.
2. Scroll down to Save It section, then choose Cash Cow.
3. On the Details page under the Pay & Save section, you can view your Pay & Save quota for this month.
If I’ve reached the maximum Pay & Save quota for the month, can I still receive cashback to my Cash Cow?
Yes, of course! The cashback that you get from special transaction deals is excluded from the Pay & Save monthly quota. That means, you can still receive the cashback in your Cash Cow even when you’ve reached the maximum Pay & Save quota for the month.
If my Active Balance is insufficient for Pay & Save, but is sufficient to make the transaction, can I still proceed my transaction?
Yes. If your Active Balance is sufficient to make the payment but insufficient for Pay & Save, you can still proceed with your transaction as usual by selecting the Pay Now button on the payment confirmation page.
If my Cash Cow top up from Pay & Save was failed, will my transaction also be failed?
If there are no transaction issues, your transaction will still be successful even if your Cash Cow top up from Pay & Save was failed.
