What bills can I pay with Jenius?
There are 11 categories in Pay Bills:
– VA SMBC Indonesia
– e-Commerce
– Credit Card
– Utilities
– Multifinance
– Mobile & Data
– Phone Bill
– SBN & Public Services
– Transportation
– TV & Internet
– Social & Humanity
What e-Commerce bills can be paid with Jenius?
Currently, you can only pay Finpay bill.
How to pay e-Commerce bill with Jenius?
– On Home, choose Send & Pay.
– Choose Pay Bills/VA.
– Choose e-Commerce.
– Choose Finpay.
– Input biller ID, then choose Next.
– Check payment amount, then choose Next.
– Review the confirmation page, then choose Pay Now.
Aside from Home, you can also tap Pay Bills/VA on Mobius Button.
What credit card bills can be paid with Jenius?
You can pay 13 credit card bills with Jenius:
– Bank Mega credit card.
– BRI credit card.
– Bukopin credit card.
– CIMB Niaga credit card.
– Citibank credit card.
– HSBC credit card.
– ICBC credit card.
– Maybank credit card.
– OCBC NISP credit card.
– Panin credit card.
– Permata credit card.
– Standard Chartered credit card.
– UOB credit card.
Is there transaction fee when paying credit card bills from another bank through Jenius app?
Yes. Start from 1 July 2024, a transaction fee of credit card bill payments from another bank will be charged for IDR 5,000 for each payment.
How to pay credit card bill with Jenius?
– On Home, choose Send & Pay.
– Choose Pay Bills/VA.
– Choose Credit Card.
– Choose credit card that you want to pay.
– Input credit card number.
– Input payment amount, then choose Next.
– Review the confirmation page, then choose Pay Now.
Aside from Home, you can also tap Pay Bills/VA on Mobius Button.
What electricity bills can be paid with Jenius?
Yes. Jenius provides two electricity payment options for you:
– PLN Prepaid.
– PLN Postpaid.
How to pay PLN Prepaid with Jenius?
– On Home, choose Send & Pay.
– Choose Pay Bills/VA.
– Choose Utilities.
– Choose PLN Prabayar.
– Input customer ID/meter number, then choose Next.
– Choose token nominal, then choose Next.
– Review the confirmation page, then choose Pay Now.
Aside from Home, you can also tap Pay Bills/VA on Mobius Button.
After I purchase electricity token with Jenius, how to find the token numbers?
– On Home, choose the bell icon on the upper right screen.
– Choose Info.
– Choose the View Token on your PLN Prepaid purchase notification.
Aside from Notification, you can also find your electricity token numbers in e-mail.
How to pay PLN Postpaid with Jenius?
– On Home, choose Send & Pay.
– Choose Pay Bills/VA.
– Choose Utilities.
– Choose PLN Pascabayar.
– Input customer ID, then choose Next.
– Check payment amount, then choose Next.
– Review the confirmation page, then choose Pay Now.
Aside from Home, you can also tap Pay Bills/VA on Mobius Button.
Is there a transaction fee if I pay my electricity bills with Jenius?
Yes. Electricity payments with Jenius app are subject to a transaction fee of IDR1,500. From 1 July 2024 onward, the transaction fee of electricity payment will be IDR 2,000.
Can I pay my water bill with Jenius?
Yes. Jenius provides bill payment for PAM Jaya and PDAM Kota Semarang.
How to pay the water bill with Jenius?
– On Home, choose Send & Pay.
– Choose Pay Bills/VA.
– Choose Utilities.
– Choose water companies you want to pay.
– Input customer ID, then choose Next.
– Check payment amount, then choose Next.
– Review the confirmation page, then choose Pay Now.
Aside from Home, you can also tap Pay Bills/VA on Mobius Button.
Can I pay my vehicle loan with Jenius?
Yes. Jenius provides two vehicle loan payments:
– OTO Kredit Motor.
– OTO Kredit Mobil.
How to pay vehicle loan with Jenius?
– On Home, choose Send & Pay.
– Choose Pay Bills/VA.
– Choose Multifinance.
– Choose OTO Kredit Motor or OTO Kredit Mobil.
– Input customer ID, then choose Next.
– Check payment amount, then choose Next.
– Review the confirmation page, then choose Pay Now.
Aside from Home, you can also tap Pay Bills/VA on Mobius Button.
Can I buy mobile phone credit with Jenius?
Yes. Jenius provides mobile phone credits from Tri, Indosat Ooredoo, Smartfren, XL, and Telkomsel.
How to buy mobile credit with Jenius?
– On Home, choose Send & Pay.
– Choose Pay Bills/VA.
– Choose Mobile & Data.
– Input mobile number or choose from contact list, then choose Next.
– Choose mobile credit, then choose Next.
– Review the confirmation page, then choose Pay Now.
Aside from Home, you can also tap Pay Bills/VA on Mobius Button.
Is there a transaction fee if I buy mobile credit with Jenius?
Yes. Purchasing mobile phone credit with Jenius app is subject to a transaction fee of IDR1,500 (all providers). From 1 July 2024 onward, the transaction fee of purchasing mobile phone credit will be IDR 2,000.
Can I buy data packages with Jenius?
Yes. Jenius provides data packages from XL and Telkomsel.
How to buy data packages with Jenius?
1. On the Home page, choose Send & Pay.
2. Choose Pay Bills/VA.
3. Choose Mobile & Data.
4. Input mobile number or choose from contact list, then choose Next.
5. Choose the Data menu.
6. Choose the data package you want, then choose Next.
7. Review the confirmation page, then choose Pay Now.
For Telkomsel users, you can buy #HematLengkap package for Telkomsel data package or digital products by following these steps:
1. On the Home page, choose Send & Pay.
2. Choose Pay Bills/VA.
3. Choose Mobile & Data.
4. Input a Telkomsel mobile number or choose from contact list, then choose Next.
5. Choose the Check out #HematLengkap package just for you! box.
6. Choose #HematLengkap package or Data & Digital that you want to see the details, then choose Beli.
7. Review the confirmation page, then choose Pay Now.
Aside from Home, you can also tap Pay Bills/VA on Mobius Button.
Can I buy packages other than mobile credit and data package with Jenius?
For Telkomsel users, enjoy the convenience of purchasing a wide range of digital products, beyond top-ups and data packages. Just check out the #HematLengkap package on the Mobile & Data page.
Is there a transaction fee if I buy data packages with Jenius?
Yes. Purchasing data packages with Jenius app are subject to a transaction fee of IDR1,500 (all providers). From 1 July 2024 onward, the transaction fee of purchasing data packages will be IDR 2,000.
Can I pay the phone bill with Jenius?
Yes. Jenius provides payment bills for 3 (Three), Indosat Ooreedoo, Kartu Halo (Telkomsel), Smartfren, Telkom, and XL Prioritas.
How to pay phone with Jenius?
– On Home, choose Send & Pay.
– Choose Pay Bills/VA.
– Choose Phone Bill.
– Input phone number, then choose Next.
– Check payment amount, then choose Next.
– Review the confirmation page, then choose Pay Now.
Aside from Home, you can also tap Pay Bills/VA on Mobius Button.
Can I pay train tickets with Jenius?
Yes. You can pay Kereta Api Indonesia tickets with Jenius.
How to pay train tickets with Jenius?
– On Home, choose Send & Pay.
– Choose Pay Bills/VA.
– Choose Transportations.
– Choose Kereta Api Indonesia.
– Input ticket number, then choose Next.
– Check payment amount, then choose Next.
– Review the confirmation page, then choose Pay Now.
Aside from Home, you can also tap Pay Bills/VA on Mobius Button.
Can I pay TV and internet bills with Jenius?
Yes. Jenius provides payment bills for First Media, Indihome, MNC Vision, MyRepublic, and Transvision.
How to pay TV and internet bills with Jenius?
– On Home, choose Send & Pay.
– Choose Pay Bills/VA.
– Choose TV & Internet.
– Choose provider you want to pay.
– Input customer ID, then choose Next.
– Check payment amount, then choose Next.
– Review the confirmation page, then choose Pay Now.
Aside from Home, you can also tap Pay Bills/VA on Mobius Button.
Can I pay zakat, infaq, and sadaqah with Jenius?
Yes. Jenius partner up with three institutions (badan amil) to distribute zakat, infaq, sadaqah, waqf, and scholarships: BAZNAS, Dompet Dhuafa, and Rumah Zakat.
How to pay zakat, infaq, and sadaqah with Jenius?
– On Home, choose Send & Pay.
– Choose Pay Bills/VA.
– Choose Social & Humanity.
– Choose foundation/institution (badan amil).
– Choose zakat, infaq, sadaqah, waqf, or scholarship.
– Choose donation type.
– Input the amount then choose Next.
– Review the confirmation page, then choose Pay Now.
Aside from Home, you can also tap Pay Bills/VA on Mobius Button.
Can I pay qurban with Jenius?
Yes. Every Eid al-Adha, Jenius collaborates with BAZNAS, Dompet Dhuafa, and Rumah Zakat to distribute qurban.
What types of qurban are available in Jenius?
There are dozens of qurban types, including goats (standard, medium, premium), sheep, and cows (1 and 1/7 cow).
For Superqurban by Rumah Zakat, qurban meat is packed in the form of canned corned beef or rendang.
How to pay qurban with Jenius?
– On Home, choose Send & Pay.
– Choose Pay Bills/VA.
– Choose Social & Humanity.
– Choose institution (badan amil).
– Choose Qurban.
– Choose qurban type.
– Choose qurban quantity, input participant name, then choose Next.
– Review the confirmation page, then choose Pay Now.
Aside from Home, you can also tap Pay Bills/VA on Mobius Button.
Is qurban’s participant name mandatory?
Yes. You have to input the participant’s name because it will be mentioned when slaughtering the cattle and written on qurban certificate.
You can donate qurban on behalf of yourself or someone else.
Will I get a share of my qurban meat if I donate qurban via Jenius?
Yes, but only applicable for Superqurban at Rumah Zakat. If you choose Superqurban, you’ll get 1/3 qurban meat in the form of canned corned beef or rendang delivered to your address. Please note that you must confirm your donation via WhatsApp to Rumah Zakat to get your qurban meat. For more info about how many canned corned beef or rendang you can get, please visit https://www.rumahzakat.org/l/superqurban/.
How can I get info or reports on my qurban?
You can get info or the donation report by confirming your payment to the foundation/institution (badan amil). This report includes qurban certificate, qurban info, qurban recipients, and photo documentation. You may confirm your payment here. You can also get a donation report for zakat, infaq, or sadaqah.
How to confirm my payment to the foundation/institution (badan amil)?
After your transaction is successful, you will receive a notification to confirm. Make sure you open the notification so we can direct you to a page that contains instructions for sending confirmations. You can also follow the instructions below:
BAZNAS
1. Prepare your e-receipt that you can download from In & Out, specifically from History.
2. Send e-receipt, mobile number, and e-mail to BAZNAS via WhatsApp.
3. BAZNAS will send notification via WhatsApp/e-mail when your qurban will be slaughtered.
4. You will receive donation report and qurban certificate 14 days after Eid al-Adha.
Dompet Dhuafa
1. Prepare your e-receipt that you can download from In & Out, specifically from History.
2. Fill out Dompet Dhuafa confirmation form here.
3. In the form, select the delivery method you want (by e-mail or deliver to your address).
4. Dompet Dhuafa will send notification via SMS about payment confirmation, qurban slaughtering info, location, and distribution.
5. You will receive donation report and qurban certificate 45 days after Eid al-Adha.
Rumah Zakat
1. Prepare your e-receipt that you can download from In & Out, specifically from History.
2. Send e-receipt, mobile number, and e-mail to Rumah Zakat via WhatsApp.
3. Rumah Zakat will send notification via WhatsApp or e-mail about payment confirmation, qurban slaughtering info, location, and distribution.
4. You will receive donation report and qurban certificate max. 30 days after Eid al-Adha.
Is there a deadline for payment confirmation?
Yes. Each foundation/institution (badan amil) has a different deadline. To be safe, please confirm your payment immediately.
BAZNAS
The deadline is on Eid al-Adha. If you pass the deadline, you won’t get a donation report and qurban certificate.
Dompet Dhuafa
The deadline is on Eid al-Adha at 12.00 pm. If you pass the deadline, you won’t get a donation report and qurban certificate.
Rumah Zakat
The deadline is 3 days after Eid al-Adha at 12.00 pm. If you pass the deadline, you won’t get 1/3 qurban meat (only for Superqurban).
If I don’t confirm my payment to the foundation/institution (badan amil), will my payment still be accepted?
Yes. Your donation payment will still be accepted even though you don’t do the confirmation.
This confirmation is optional, but we strongly recommend that you do it because you have the right to get information transparently and comprehensively.
Can I get bill payment reminders in Jenius?
Yes, you can create and customize your own bill reminders or receive automatic reminders. All reminders will be displayed in the Urgent Items section on your homepage.
What is Urgent Items?
In Urgent Items, you can see which bills and online subscriptions you usually pay regularly, so you don’t miss making the payments.
Read more information about Urgent Items here
What kind of bills can appear on Urgent Items?
These bill categories can appear on Urgent Items section:
– VA SMCB Indonesia
– Credit Card
– Utilities
– Mobile & Data
– Phone Bill
– Transportation
– TV & Internet
– Social & Humanity
Currently, e-Commerce and Transportation can’t appear on Urgent Items section.
How can I manually set up a bill payment reminder in the Urgent Items section?
To set up a bill payment reminder in the Urgent Items section:
1. Tap Send & Pay, then select Pay Bills/VA.
2. Tap Reminders and choose the bill you want to be reminded of, or create a new reminder.
3. Select the bill category and type.
4. Enter the bill name, customer ID, and reminder date.
5. Review the reminder details. If everything is correct, tap Create Reminder.
6. Your bill reminder will appear in the Urgent Items section 2 days before the payment due date.
How can I get automatic bill payment reminders in the Urgent Items section?
By paying bills with the same bill number/customer ID at least twice, Jenius will automatically recognize your payment pattern and generate reminders in the Urgent Items section for your next payment schedule.
Example: On 15 June, you purchased mobile credit to 0812345*****. Then, on 15 July, you purchased mobile credit again to the same number. On 15 August, the mobile credit payment reminder will appear on your Urgent Items section.
When will the bill payment reminder appear on the Urgent Items section?
Your bill reminder will appear in the Urgent Items section starting from the exact reminder date you’ve set and will remain there for the next 2 days. Jenius will also send you a push notification to remind you about your upcoming bill payment.
How do I make bill payments from the Urgent Items section?
1. On the Home page of your Jenius app, scroll down to the Urgent Items section.
2. Find the bill that you’d like to pay by swiping the Urgent Items box, then choose Pay.
3. Enter the detail of your bill payment, then choose Next.
4. Check the confirmation page, then choose Pay Now.
5. You’ve successfully made a bill payment from the Urgent Items section!
If the payment due date has passed, will the bill payment reminder still appear on my Urgent Items section?
Yes, the bill payment reminder will remain on your Urgent Items section for 2 days after the payment due date.
Do I have to manually set up which bill payment reminders I want to see on Urgent Items?
Jenius will automatically recognize your recurring bill payment patterns that meet the Urgent Items criteria, which requires you to pay the same bill with the same bill number/customer ID at least twice on Jenius.
To manually set up a reminder in the Urgent Items section:
1. Tap Send & Pay, then select Pay Bills/VA.
2. Tap Reminders and choose the bill you want to be reminded of, or create a new reminder.
3. Select the bill category and type.
4. Enter the bill name, customer ID, and reminder date.
5. Review the reminder details. If everything is correct, tap Create Reminder.
6. Your bill reminder will appear in the Urgent Items section 2 days before the payment due date.
If I skip a payment for 1 month, will the bill stop appearing on the Urgent Items section?
Bill reminders that you set manually will stop if you deactivate them. However, automatic reminders will still appear in the Urgent Items section for 6 months even if you miss a single payment.
If I no longer need to pay the bill on Urgent Items, will the bill still appear there?
If you have made 2 consecutive payments, the bill payment reminder will appear on the Urgent Items section for the next 6 months even if you no longer need to pay the bill. To stop all reminders on the Urgent Items section, call SMBCI Care at 1500 365.
Meanwhile, to stop reminders you created, simply go to Reminder tab:
1. Go to Pay Bills/VA menu
2. Tap Reminders and select the bill
3. Tap three dots icon
What happens if I receive an automatic reminder and set a manual reminder for the same bill?
If you receive an automatic reminder on the 1st and set a manual reminder on the same day, only one reminder will appear in the Urgent Items section.
However, if you set a manual reminder on a different date (e.g., the 2nd), you will receive two reminders (a double reminder) on both the 1st and 2nd for 6 months.
If you have already received an automatic reminder and want to be reminded on a different date, please contact SMBCI Care at 1500 365 to cancel the automatic reminder. After that, you can set a manual reminder for your desired date.
What if I have trouble related to bill reminder and Urgent Items?
If you’re having trouble with your Urgent Items, like missing reminders or failed payments, just get in touch with SMBCI Care. You can report it through:
– SMBCI Care page in the Jenius app
– Call SMBCI Care at 1500 365, or
– E-mail [email protected].
If you have any other questions, feel free to reach out SMBCI Care at 1500 365 or [email protected].
