Jenius Pay is a payment method that you can use seamlessly by using $Cashtag when making online transactions at Jenius merchant partners.
All Jenius users are able to use Jenius Pay.
You can find and choose Jenius Pay as your payment method at Jenius merchant partners.You will only need Jenius application to confirm your transactions.
You can do online transactions using Jenius Pay at all Jenius merchant partners. View the full list here.
Yes. You can use e-Card, x-Card, and Flexi Cash.
Yes. You can convert your Jenius Pay transactions into installments with a minimum transaction of IDR 500,000. You can do it by using Flexi Cash as the source of funds when making the payment.
No, the limit applies to each account in accordance with Bank Indonesia’s guidelines. If your daily limit has been reached, you will be unable to use Jenius Pay or Jenius Card for transactions (both on EDC machines and in e-commerce).
Jenius Pay transactions are guaranteed safe. It will need layers of authentications on Jenius application to confirm your transactions.
No. Jenius Pay transaction confirmation can only be done through Jenius application on Notifications Center in your handphone. It also cannot be done through Jenius web app.
When using Jenius Pay, you only need to enter $Cashtag. There is no need to provide your card details (such as card number, expiration date, and CVV code) or OTP code.
Additional fee depend on each merchant’s policy. There are merchants that will charge an additional fee, and many others will not. For instance, Tokopedia will charge an additional fee of IDR 1,000 per transaction. Please contact the merchant to know the amount of their additional fee.
No worries. All Jenius Pay online transactions need to be confirmed through Jenius application. You can decline if there are any unknown transaction confirmation requests on your Jenius appication.
You can contact the merchant that you made the transaction with.
Your payment with Jenius Pay has been processed successfully if the transaction is completed. You can contact the merchant to get delivery information or anything else.
Please contact the merchant that you made the transaction with.
Make sure the merchant you’ve chosen accepts Jenius Pay payments. View Jenius merchant partners here.
The Flexi Cash option as a source of fund for Jenius Pay is only available for Jenius users who already have Flexi Cash.
To be able to use Flexi Cash as a source of funds for Jenius Pay, make sure your Flexi Cash is active and there are no late payments.
Refunds will adjust to the conditions of each merchant. The refunded funds will go into your Rupiah Active Balance, but the transaction will still be recorded in your Flexi Cash transaction history.
Your Flexi Cash loan status will remain active. You can see detailed information on the Loans menu in the Flexi Cash details on the Jenius app.
Flexi Cash installment payments are following the due date.
The due date will follow the date when you use Flexi Cash as a source of fund for Jenius Pay.
If you have already made a Flexi Cash withdrawal, the due date will follow your first withdrawal date.
Open the Jenius app, select Wealth page, tap Credit menu, tap Used Limit, then tap Loans to see a list of ongoing loans.
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