What is Menu page?

A page that shows all available features and services in Jenius, like Flexi Saver, Transfer Money, Debit Card, SMBCI Care, and more.

What can I do in the Menu page?

On the Menu page, you can easily find all features and services in Jenius that are grouped based on their categories.

What are the benefits of the Menu page?

– You can find and access features and services in Jenius quicker and easier

– You can switch to other features or services easily when you are on the Wealth, Cards, or Credit page

How can I change the view of the Menu page?

1. On the Menu page on the Jenius app, look for the view options on the right corner of the page
2. Tap the four square icon to change to grid view, or tap the bullet points and lines icon to change to list view

What are the difference between list view and grid view?

– With list view, you can view all features and services while reading its description. The list view is recommended if you want to learn about each features or services
– With grid view, you can look for all features and services in Jenius without having to scroll so much. The grid view is recommended if you want to find features or services faster

Is the Menu page available on the Jenius Business Account?

As for now, the Menu page is only available for Jenius Personal Account.

What is the Home page?

The first page you see after you log in to the Jenius app.

What is available on Home page?

– Access to the Profile page by tapping your profile picture.
– Options to switch accounts (personal and business).
– Greetings from Jenius that change every morning and evening, as well as special greetings on special days.
– Access to Jenius Chat and Notification page.
– Information on Active Balance in Rupiah and Foreign Currency, as well as access to Active Balance Transactions menu.
– Four shortcut buttons for transactions.
– Your Rewards, containing your Green Club, Yay Points, and vouchers information.
– Updates for You, containing new Jenius features and products for you.

How do I access the Profile page from the Home page?

On the Home page, tap your profile picture on the top left corner of the page to go to the Profile page.

What is available in the Profile page?

– Your personal data includes information such as your name, $Cashtag, and account number.
– Your Green Club for this month.
– Access to Jenius Contacts and Jenius Token.
– Help Center includes access to SMBCI Care.
– Access to Log Out.
– Access to account settings.

How do I view my profile details from the Profile page?

1. On the Home page of your Jenius app, tap your profile picture on the top left corner of the screen to go to the Profile page.

2. Check the name, $Cashtag, and account number displayed on the screen, or tap View Profile Details to see more information.

How do I edit my profile from the Profile page?

1. On the Home page of your Jenius app, tap your profile picture on the top left corner of the screen to go to the Profile page.

2. Tap the icon at the top right of the screen.

3. Enter the information you want to update. Once done, tap Save at the top right of the screen.

What information can I edit from the Profile menu on the Profile page?

Personal Account Information
– Your $Cashtag.
– Nickname.
– E-mail address.
– Mobile number.

Account Details
– KTP
– NPWP
– Personal Details (job and income information)
– Mailing Address (address for card and document delivery)

What is Jenius Contacts? How do I manage it?

Find out more information about Jenius Contacts here.

What is available in the Help Center on the Profile page?

Access to SMBCI Care.

What help options are available in SMBCI Care on the Profile page?

There are two help menus available for you:

Contact Us Menu
– Access to contact SMBCI Care via phone, chat, and e-mail.
– Exchange Rates & Simulations.
– Terms & Conditions.
– Access to provide feedback to Jenius.

FAQ Menu
Access to questions and answers related to Jenius features.

What is available in the Settings menu on the Profile page?

Security
– Change PIN.
– Change Password.
– Activate Biometric Login.

Language
– Language options used in the Jenius app.

Notifications
– Notification preferences to be sent via the app and email.

Transaction
– Access to set transaction limits requiring Jenius password authentication.
– Shortcut Scan QRIS

Devices
– Access to view linked devices.

Account Action
Access to request account deletion.

How do I switch accounts from the Home page?

1. On the Home page, tap the down arrow on the top left of the screen.

2. Select business account.

3. You have successfully switched accounts!

How do I access Jenius Chat from the Home page?

1. On the top row of the Home page, tap the chat icon next to the bell icon.

2. Once on the chat page, type and send your message to Jenius Crew.

How do I access the Notification page from the Home page?

1. On the Home page, tap the bell icon on the top right of the screen.

2. Once on the Notifications page, view payment request information in the Requests menu or tap Information to see messages from Jenius.

How do I add, manage, and transact with Foreign Currency from the Home page?

Find out more information about Foreign Currency here (link to Foreign Currency FAQ).

How do I access the Active Balance Transactions menu from the Home page?

On the Home page, choose View transactions to enter the Active Balance Transactions menu.

Find out more information about Active Balance Transactions here.

What is a shortcut button?

Four quick access buttons located below your Active Balance.

What is available on the shortcut buttons on the Home page?

The shortcut buttons on the Home page include:
– Move Balance
– Transfer & Request
– Pay & Top Up
– Scan QRIS

When accessing the Foreign Currency balance, there are only three shortcut buttons:
– Transfer
– Buy
– Sell

What can I do with the Move Balance shortcut button on the Home page?

– Easily transfer balances.
– Create new Flexi Saver, Dream Saver, and Maxi Saver.
– Activate Foreign Currency.

Where can I move balances using the Move Balance shortcut button on the Home page?

Options to transfer balances from Active Balance in Rupiah:
– To Foreign Currency
– To Flexi Saver and Dream Saver
– To e-Card and x-Card

You can also transfer balances from Foreign Currency, Flexi Saver, Dream Saver, e-Card, and x-Card to Active Balance in Rupiah using the Move Balance shortcut button.

What can I do with the Transfer & Request shortcut button on the Home page?

– Transfer to Business Account
– Transfer Money
– Pay Me
– Split Bill

What can I do with the Pay & Top Up shortcut button on the Home page?

The Pay & Top Up shortcut button on the Home page provides access to two features:
– Pay Bills/Virtual Account
– Top Up e-Wallet

What can I do with the Scan QRIS shortcut button on the Home page?

The Scan QRIS shortcut button provides access to the Jenius QR feature that can be used for offline and online transactions at all QRIS merchants.

How do I access Your Rewards menu from the Home page?

On the Home page, choose Your Rewards to go to Your Rewards menu.

What is Updates for You on the Home page?

Updates for You provides access to the latest feature or product information from Jenius.

What is the Wealth page?

The page in the Jenius app to monitor and manage your money in Jenius.

What is available in Wealth?

Wealth is divided into four menus:
– Cash
– Investment
– Insurance

At the top row of the Wealth page, there is information on Total Wealth and access to e-Statement.

What is Total Wealth?

The total amount of your money in Cash and Investment in Rupiah.

How do I access e-Statement from the Wealth page?

1. On the bottom navigation bar of the Jenius app, select Wealth.

2. Tap the e-Statement icon on the top right of the screen.

Find out more information about e-Statement here.

What is available in the Cash menu on the Wealth page?

Access to IDR and Foreign Currency Active Balance, Savings & Deposits, Debit Cards Balance, and Insights for You containing Moneytory.

What is Total Cash?

The total amount of your money stored in Active Balance (including Foreign Currency), Save It (Flexi Saver, Dream Saver, Maxi Saver, and Cash Cow), and Debit Cards balance (e-Card and x-Card).

What can I do from the Cash menu on the Wealth page?

– View Total Cash information
– Access Active Balance Transactions menu
– Manage all currencies in Active Balance
– Manage savings and create new ones in Save It
– Manage e-Card and x-Card, and add new x-Cards
– Access Moneytory to track income and expenses

What is Insights for You on the Wealth page?

Provides access to the Moneytory feature.

What is Moneytory and how do I use it?

Find out more information about Moneytory here.

What is available in the Investment menu on the Wealth page?

Access to mutual funds and bonds.

What is Total Investment?

The total value of all investments you have made from the Jenius app.

What can I do from the Investment menu on the Wealth page?

– View Total Investment information
– View risk profile
– Manage all mutual fund and bond products

How do I invest from the Investment menu on the Wealth page?

Find out more about investing in mutual funds here and in bonds here.

What is available in the Insurance menu on the Wealth page?

Access to Protection products.

What can I do from the Insurance menu on the Wealth page?

You can buy and manage various insurance products as needed.

How do I buy insurance from the Insurance menu on the Wealth page?

Find out more information on how to buy insurance in Jenius here.

What is the Cards page?

A page in the Jenius app for managing all your debit and credit cards.

What is available in Cards?

Cards page is divided into two menus:
– Debit Cards
– Credit Cards

What is available in the Debit Cards menu on the Cards page?

Access to manage your m-Card, e-Card, and x-Card.

What can I do from the Debit Cards menu on the Cards page?

– Manage m-Card
– Manage e-Card
– Manage x-Card (including adding new x-Card)

Find out more information about the Jenius Debit Cards here.

What is the difference between m-Card, e-Card, and x-Card?

Find out more information about Jenius Debit Cards here.

What is available in the Credit Cards menu on the Cards page?

Access to manage your d-Card and s-Card.

What can I do from the Credit Cards menu on the Cards page?

– Manage d-Card and s-Card
– Monitor and pay credit card bills
– Monitor and manage credit card installments
– Manage Yay Points with rewards

Find out more information about Jenius Credit Card here.

What is the Credit page?

A page in the Jenius app for managing your Creditbility and your credit products such as Jenius Paylater, Flexi Cash, and Jenius Credit Card.

What is available in the Credit menu on the Wealth page?

Access to Creditbility, Jenius Paylater, Flexi Cash, and Jenius Credit Card.

What is Creditbility?

Creditbility is the creditworthiness that can be managed and allocated to each credit product you own.
View more information about Creditbility here.

What is Jenius Paylater and how do I get it?

Find out more information about Jenius Paylater here.

What is Flexi Cash and how do I get it?

Find out more information about Flexi Cash here.

What is Jenius Credit Card and how do I get it?

Find out more information about Jenius Credit Card here.