Find out the answers to questions about making transactions with Jenius Paylater.

What Jenius feature is connected to Jenius Paylater?

For the initial phase, Jenius Paylater is connected with Jenius QR.

Where can I use Jenius Paylater?

You can use Jenius Paylater as a source of funds for Jenius QR transactions at merchants that accept online or offline payments via QRIS.

For additional information, Jenius QR can be accessed through:
– Scan QRIS shortcut button on the PIN page.
– Scan QRIS menu on the Home Page.
– Scan QRIS button through the Mobius button.

View more information about Jenius QR here.

How can I use Jenius Paylater as a source of funds for Jenius QR transactions?

– Make sure your Paylater is activated and your remaining limit is sufficient.
– Open Jenius app, then choose Scan QRIS on PIN page.
– Log in with biometric or enter your PIN.
– Place the camera at the QR code or upload the QR code image from your smartphone gallery.
– Enter the amount you want to pay or check the automatically generated amount.
– Choose Pay Later and make sure that Jenius Paylater has been selected as the payment method.
– Make sure the information is correct, then choose Next.
If the merchant has tip options, choose the amount of the tip you want to give before choosing Next.
– Check the confirmation page, then choose Pay Now.
If the payment amount exceeds the transaction authentication limit, input your Jenius password.
– Jenius QR payment using Jenius Paylater is completed!

Aside from the PIN page, you can also tap Scan QRIS on Home page or from Mobius Button.

How do I make a QRIS TTM (Tanpa Tatap Muka) transaction with Jenius Paylater as a source of funds?

– Make sure your Paylater is activated and your remaining limit is sufficient.
– On the PIN page, choose Scan QRIS.
– Enter your PIN or use biometric login.
– Choose the picture icon, then choose the QR code from your smartphone’s gallery.
– Enter the payment amount or check the amount that automatically appears.
– Choose Pay Later and make sure that Jenius Paylater has been selected as the payment method.
– Make sure all the information is correct, then choose Next.
If merchants turn on the tip option, you can choose the tip amount before choosing Next.
– Pay attention to the confirmation page, then choose Pay Now.
If the amount exceeds the transaction authentication, please input your Jenius password.
– QRIS TTM (Tanpa Tatap Muka) transaction with Jenius Paylater is successful!

Aside from the PIN page, you can also tap Scan QRIS on Home page or from Mobius button.

If my Jenius QR transaction using Jenius Paylater failed, how long is the refund process?

Refund for a failed transaction using Jenius Paylater will be processed in 14 calendar days.

I used Jenius Paylater as a source of funds for Jenius QR, but the transaction is canceled by the merchant. Will I get a refund?

Yes. Refund for a canceled transaction by the merchant will be restored to your Active Balance according to your transaction amount and you are free to use it as needed.

Where can I find more information about Flexi Cash?

You can find more information about Jenius Paylater such as activation, repayments, and transaction history here.