Find out the answers to questions about making transactions with Jenius Paylater.

What Jenius feature is connected to Jenius Paylater?

For the initial phase, Jenius Paylater is connected with Jenius QR.

Where can I use Jenius Paylater?

You can use Jenius Paylater as a source of funds for Jenius QR transactions at merchants that accept online or offline payments via QRIS.

For additional information, Jenius QR can be accessed through:
– Scan QRIS shortcut button on the front page.
– Scan QRIS menu on the Home page.
– Scan QRIS button on the Menu page.

View more information about Jenius QR here.

How can I use Jenius Paylater as a source of funds for Jenius QR transactions?

A. From the front page
1. Make sure Jenius Paylater is activated and the remaining limit is sufficient.
2. On the front page of your Jenius app, choose Scan QRIS.
3. Log in with biomteric or enter your PIN.
4. Point your camera to the QR code.
5. Enter the payment amount or check the amount that automatically appears.
6. Choose Pay Next Month and make sure Jenius Paylater is selected as payment method.
7. Make sure all the information is correct, then choose Next.
If merchants turn on the tip option, you can choose the tip amount before choosing Next.
8. Pay attention to the confirmation page, then choose Pay Now.
If the amount exceeds the transaction authentication, please input your Jenius password.
9. Jenius QR transaction using Jenius Paylater is successful!

B. From the Home page
1. Make sure Jenius Paylater is activated and the remaining limit is sufficient.
2. On the Home page of your Jenius app, choose Scan QRIS.
3. Point your camera to the QR code.
4. Enter the payment amount or check the amount that automatically appears.
5. Choose Pay Next Month and make sure Jenius Paylater is selected as payment method.
6. Make sure all the information is correct, then choose Next.
If merchants turn on the tip option, you can choose the tip amount before choosing Next.
7. Pay attention to the confirmation page, then choose Pay Now.
If the amount exceeds the transaction authentication, please input your Jenius password.
8. Jenius QR transaction using Jenius Paylater is successful!

C. From the Menu page
1. Make sure Jenius Paylater is activated and the remaining limit is sufficient.
2. On the bottom navigation in your Jenius app, choose Menu.
3. Scroll down to the Pay & Top Up section, then choose Scan QRIS.
4. Point your camera to the QR code.
5. Enter the payment amount or check the amount that automatically appears.
6. Choose Pay Next Month and make sure Jenius Paylater is selected as payment method.
7. Make sure all the information is correct, then choose Next.
If merchants turn on the tip option, you can choose the tip amount before choosing Next.
8. Pay attention to the confirmation page, then choose Pay Now.
If the amount exceeds the transaction authentication, please input your Jenius password.
9. Jenius QR transaction using Jenius Paylater is successful!

How do I make a QRIS TTM (Tanpa Tatap Muka) transaction with Jenius Paylater as a source of funds?

A. From the front page
1. Make sure Jenius Paylater is activated and the remaining limit is sufficient.
2. On the front page of your Jenius app, choose Scan QRIS.
3. Log in with biomteric or enter your PIN.
4. Tap the picture icon, then choose the saved QR code from your smartphone gallery.
5. Enter the payment amount or check the amount that automatically appears.
6. Choose Pay Next Month and make sure Jenius Paylater is selected as payment method.
7. Make sure all the information is correct, then choose Next.
If merchants turn on the tip option, you can choose the tip amount before choosing Next.
8. Pay attention to the confirmation page, then choose Pay Now.
If the amount exceeds the transaction authentication, please input your Jenius password.
9. Jenius QR transaction using Jenius Paylater is successful!

B. From the Home page
1. Make sure Jenius Paylater is activated and the remaining limit is sufficient.
2. On the Home page of your Jenius app, choose Scan QRIS.
3. Tap the picture icon, then choose the saved QR code from your smartphone gallery.
4. Enter the payment amount or check the amount that automatically appears.
5. Choose Pay Next Month and make sure Jenius Paylater is selected as payment method.
6. Make sure all the information is correct, then choose Next.
If merchants turn on the tip option, you can choose the tip amount before choosing Next.
7. Pay attention to the confirmation page, then choose Pay Now.
If the amount exceeds the transaction authentication, please input your Jenius password.
8. Jenius QR transaction using Jenius Paylater is successful!

C. From the Menu page
1. Make sure Jenius Paylater is activated and the remaining limit is sufficient.
2. On the bottom navigation in your Jenius app, choose Menu.
3. Scroll down to the Pay & Top Up section, then choose Scan QRIS.
4. Tap the picture icon, then choose the saved QR code from your smartphone gallery.
5. Enter the payment amount or check the amount that automatically appears.
6. Choose Pay Next Month and make sure Jenius Paylater is selected as payment method.
7. Make sure all the information is correct, then choose Next.
If merchants turn on the tip option, you can choose the tip amount before choosing Next.
8. Pay attention to the confirmation page, then choose Pay Now.
If the amount exceeds the transaction authentication, please input your Jenius password.
9. Jenius QR transaction using Jenius Paylater is successful!

If my Jenius QR transaction using Jenius Paylater failed, how long is the refund process?

Refund for a failed transaction using Jenius Paylater will be processed in 14 calendar days.

I used Jenius Paylater as a source of funds for Jenius QR, but the transaction is canceled by the merchant. Will I get a refund?

Yes. Refund for a canceled transaction by the merchant will be restored to your Active Balance according to your transaction amount and you are free to use it as needed.

Where can I find more information about Flexi Cash?

You can find more information about Jenius Paylater such as activation, repayments, and transaction history here.

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