What is a business account?

Business account is an additional account for Jenius users who have a business, and therefore needs to manage personal and business finances separately from one application.

What is the difference between a business account and personal account?

Jenius personal account is used to manage your personal finance. But now, Jenius offers a solution for business owners to have a separated business account but can still manage both their personal and business finances directly from one application.

What is the benefit of owning a business account?

Jenius users who own a business can have two accounts to manage personal and business finances separately from one application. They can also send money easily for business inquiries, make a transaction directly from the business account, and have a separated transaction history. All from one app.

What is the requirements to have a business account?

To have a business account you must first have a personal Jenius account, since the data from your personal account will be used to make a business account.

How do you add balance to the business account?

Below are a few options to add balance to your business account:

1. Select Transfer to Business Account in Transfer Money menu from personal account
2. Transfer from other banks, input SMBC Indonesia bank code (213) and input the account number of your business account. The account number of your business account can be checked in Jenius app, on the profile menu in business section
3. Deposit cash through the nearest Jenius booth
4. Deposit cash through tellers in SMBC Indonesia branch offices. The locations can be viewed here.

Will there be fees when doing a transaction through the business account?

Transactions to other banks or other external vendors will use up the monthly free transaction quota on your personal account. The free transaction quota on your personal account will be applied to both the personal and business account. The number of free transactions will be determined by the combined average balance of your personal and business account. But otherwise, internal transactions such as transferring balance from personal to business account or vice versa; as well as sending money to other Jenius accounts will not be charged, and will not use up the free transaction quota.

Will I get a new card for my business account?

The business account has a non-physical m-Card for ease of online transactions without credit card at all Visa merchants. m-Card for the business account will automatically be connected with Active Balance of the business account.

How do I send money from my business account to my personal account?

You can send money between your personal and business account through a specific/dedicated menu in Transfer Money, which can be done through these steps:
1. Select Transfer Money
2. Select Send to Personal
3. Input the amount of money you want to send, and select Next
4. Check the transaction information before tapping Send Money

Can I withdraw money from the ATM from the business account?

No, you cannot. If you want to withdraw money from your business account balance, you need to first send the money to your personal account, then withdraw the money from your personal account debit card.

Will Jenius Contacts from my personal account be copied to my business account contacts?

Jenius Contacts in the personal account is not connected with the contacts in business account, therefore you have to re-add the contacts in the business account

Where do I look for my accout number for my business account?

You can view your account number of your business account in the Profile & Settings menu on Profile

Does business account have a dedicated/separated e-statement?

Yes, the e-statement of the personal and business account is separated. You can access them by following these steps:

1. On the Home page of your Jenius app, choose the down arrow beside your $Cashtag on the top left corner of the screen
2. Choose Business Account.
3. On the bottom navigation, choose Wealth.
4. Tap the e-Statement icon at the top right corner.
5. Choose your desired month. To see e-Statements older than the last 6 months, choose View previous e-Statements.
7. Tap the download icon at the right side of the chosen e-Statement.
8. You can save the e-Statement as PDFs to your device or send them to your e-mail address.

Do I have to use a different email address and password from my personal account?

No, the email and password registered in your personal account will also be used for your business account

Does business account have the same $Cashtag with my personal account?

No, your business account must have a different $Cashtag. The requirements in making a $Cashtag are:
1. Minimum of 3 characters
2. Maximum of 35 characters
3. No special symbols or characters

Can I pay credit card bills using the business account?

At the moment, it is not possible to pay credit card bills from the business account. You can only do it in the personal account.

Can I top up my mobile phone using the business account?

Yes, you can pay your bills from the Pay Bills menu of the business account. The steps are:
1. On the Home page of your Business Account on your Jenius app, choose Pay Bills.
2. Choose the category of the bills that you want to pay, then follow the next steps.

Can I top up my internet mobile data using the business account?

At the moment, it is not possible to top up your internet mobile data from the business account. You can only do it in the personal account.

Can I pay e-commerce bills using the business account?

At the moment, it is not possible to e-commerce bills from the business account. You can only do it in the personal account.

Can I pay my electricity bill using the business account?

At the moment, it is not possible to pay the prepaid or postpaid electricity bills from the business account. You can only do it in the personal account.

How much are the fees of paying bills from the business account?

The fees for bill payments, topping up mobile data, and others can be seen here.

Will I receive interest when opening a business account?

No, there are no interest for the money you save in your business account.

What is the cost of activating the business account?

Below are several types of transactions with its applicable fee calculations:
Monthly administration fee – Free
Account opening fee – Free
Account closing fee – Free
Minimum balance to open an accound – IDR0
Dormant account fee (no transactions within 6 months) – Free
Fee for balance below the monthly minimum limit – No minimum balance

How much is the transfer fee when using the business account?

If you have free transactions quota (Awards) from your personal account, then you will not be charged for the interbank transfers. Although, it is important to take into consideration that the free transaction quota is applied for both the personal and business account. The free transaction quota itself will be calculated based on the combined average balance of your personal and business account.

If you are doing transfers through SKN, then you will be charged IDR3,500,- per transaction.

iI you are doing transfers through RTGS, then you will be charged IDR25,000,- per transaction.

What is the transaction fee with virtual m-Card of business account?

Debit transactions in e-commerce with the virtual m-Card from the business account will not be charged any fees

What is the transaction limit for business account?

The transaction limit of your business account will follow the limit of your personal account, where the transaction limit is the combined total of your personal and business account. You can also adjust the maximum transaction limit in your business account. You can change/lower the limit from Card Center menu on the business account section.

For more information, you can check the table in Rates & Limit page.