This Terms and Conditions of Jenius Credit Card (‘Terms and Conditions’) is valid and binding between Jenius Credit Cardholder and PT BANK BTPN (‘Bank’) in the issuance of Jenius Credit Card in the name of Cardholder.
This Terms and Conditions has been made in accordance to applicable regulations including Bank Indonesia Regulation and Financial Services Authority (OJK) Regulation.
Terms and Conditions, Interest Calculation Illustration, Fees and Penalties, and Services Information of Jenius Credit Card in detail and in full can be accessed through www.jenius.com/kartukredit
1. Definition
1.1. “Bank” is PT BANK BTPN Tbk, a legal entity established under Indonesian law and domiciled in South Jakarta.
1.2. “Fees” are fees that will be charged by Bank to the Cardholder in connection with the Jenius Credit Card account, including Late Payment Fee, Annual Fee and others. For the complete types and amounts of Administration Fees, please visit https://www.jenius.com/rates-and-limits
1.3. “Interest” is an additional fee that will be charged if the Total Billing is not paid in full before the Due Date or if the Payment is received/booked after the Due Date. For the complete illustration of interest calculation, visit https://www.jenius.com/app/credit/kartu-kredit
1.4. “Installment” or “Split Pay” is a fixed amount installment with a specific tenor that is selected by Cardholder, that originates from certain purchases or other transactions, and billed into the monthly Billing Statement.
1.5. “Penalty” is a fee charged to Cardholder for some circumstances such as: Late Payment Penalty, Over Limit Fee, and others. The complete Penalty information is available at https://www.jenius.com/rates-and-limits
1.6. “Flexi Cash” is Jenius cash loan product for which the product features, and terms and conditions are set and governed in a separate Flexi Cash Terms and Conditions.
1.7. “Working Day” is the operational day of Indonesian Banking, which is Monday to Friday, except for National Holiday or days that are deemed as Holiday by Bank Indonesia dan/atau Ototritas Jasa Keuangan.
1.8. “Jenius Credit Card” is a Card-Based Payment Instrument (APMK), which can be used to make payments that arise from a transaction, including to make cash withdrawals, where the card payment obligation is fulfilled first by the Bank and the Cardholder is obliged to make payments to the Bank in a lump sum or installments. The Jenius Credit Card consists of the Main Card (Primary Card, also known as d-Card in the Jenius application), and Supplementary Card, also known as s-Card in the Jenius application.
1.9. “Communication” or “Communications” is every statement, request, instruction, notification, documents, recording or other form of communications (including verbal, written and electronic).
1.10. “Billing Statement” is the request for payment to Cardholder for a billing period to make payment before the Due Date, citing some information such as: transaction list, Total Billing, Minimum Due, and Due Date.
1.11. “Jenius Credit Card Limit” is the number of credit facilities provided by the Bank for Jenius Credit Card accounts, including any changes there from time to time.
1.12. “Spending Limit” is a spending limit for Supplementary Cardholder which is determined by Primary Cardholder.
1.13. “Single Purchase Limit” is the limit of Jenius Credit Card usage for a single transaction.
1.14. “Combined Limit” is the credit facility provided by Bank to Cardholder for all Credit Card accounts, including any changes thereto from time to time.
1.15. “Customer Limit” is the credit facilities sum provided by Bank to Cardholder that can be reallocated between Jenius Credit Cards and Flexi Cash based on applicable conditions, including any changes thereto from time to time.
1.16. “Validity Period” is the period where Cardholder can use Jenius Credit Card to make transaction.
1.17. “Merchant” is provider of goods or services that accepts payment of transaction using Credit Card and/or Debit Card.
1.18. “Electronic Data Capture (EDC) Machine” is an electronic device used as payment infrastructure for payment using Credit Card and/or Debit Card.
1.19. “Overlimit” is the use of Jenius Credit Card higher than the Limit and/or Combined Credit Limit.
1.20. “Payment” is every payment transaction for Jenius Credit Card Billing that has been received, booked, and posted in Bank BTPN’s accounting.
1.21. “Minimum Payment” is the minimum payment due which has to be made by Cardholder before or on the Due Date to avoid Late Penalty and to not impact Cardholder’s collectability status on Financial Services Authority (OJK) Financial Information Services System (SLIK) or other credit bureaus.
1.22. “Overdue Minimum Payment” is the Minimum Due from the previous month(s) that has not been paid up to the next Billing Cycle Date.
1.23. “Retail Purchase” is a transaction to obtain goods or services for which the payment is made using Jenius Credit Card.
1.24. “Notification” is a notification on changes about Jenius Credit Card Terms and Conditions that is conveyed from time to time, together in or separate from the Billing Statement and/or through https://www.jenius.com/credit-card-tnc or other Communications, which become one part and inseparable from this Terms and Conditions.
1.25. “Cardholder” is: (i) authorized users of the Main Card (Primary Card, also known as d-Card in the Jenius application) as well as the owner of the Jenius Credit Card account or (ii) authorized users of the Supplementary Card, also known as s-Card on the Jenius application) from a Jenius Credit Card appointed and approved by the main Cardholder.
1.26. “Issuer” is Bank or Institution other than Bank that issues Payment Instrument using Card (APMK). For Jenius Credit Card, the issuer is PT BANK BTPN Tbk.
1.27. “PIN” is a personal identification number for every Cardholder’s account which can be used for all Retail Purchase transaction and/or Cash Advance at ATM.
1.28. “Principal” is the institution responsible for the management of the payment system and/or network between its members, both as Issuer and/or Acquirer in Payment Instrument Using Card (AMPK) transaction for which the partnership with its members is based on the written agreement.
1.29. “Account” is a Jenius savings account opened independently by the Customer, upon obtaining approval from the Bank.
1.30. “Due Date” is the date in Billing Statement that is the deadline by which Payment must be made and received effectively (posted) by Bank.
1.31. “Billing Cycle Date” is the date when Billing Statement is generated and sent to Cardholder.
1.32. “Posting Date” is the date when a transaction made is posted in Jenius Credit Card system.
1.33. “Transaction Date” is the date when a transaction is made at Merchant or ATM (for Cash Advance transaction)
1.34. “Cash Advance” is cash withdrawal in Rupiah or other currency (if done overseas) using Jenius Credit Card.
1.35. “Total Billing” is the sum of: (Total Billing on the previous month) + (Retail Purchases, Cash Advance, Fixed Installment, Interest, Penalty, Fee) – (Payment and Credit) +/- Adjustments.
1.36. “Yay Points” is point that is earned by Cardholder for retail purchases made using Jenius Credit Card which has such a feature.
2. Card Usage
2.1. Jenius Credit Card is for the use of Cardholder only and may not be transferred to another person(s). Any consequence that arises due to negligence, carelessness, or for any usage or inappropriate usage of Jenius Credit Card by other party or without permission from Cardholder, is deemed fully as Cardholder’s responsibility.
2.2. Jenius Credit Card can only be used for Retail Purchase transaction at Merchants that are part of the Principal’s network, or for Cash Advance transaction at participating ATM network with Administration Fee. According to Bank Indonesia Regulation, Cash Advance at Merchant is not allowed.
2.3. In case the transaction is via online, then the following rules apply: 2.3.1. If Cardholder uses Jenius Credit Card for online Retail Purchase through website or mobile application, Cardholder agrees that with the input of Jenius Credit Card information by Cardholder on transaction via online is a valid proof that Bank has been instructed to process the transaction using Jenius Credit Card.
2.3.2. Cardholder is responsible for the usage of Jenius Credit Card owned by Cardholder regardless the party inputting the information is Cardholder or other party authorized by Cardholder and regardless of the circumstances of the transaction.
2.3.3. Bank reserves the right not to process any transaction made through transaction via online if Bank has suspicion on the authenticity of the transaction, or if the transaction is deemed illegal, not prudent to be processed, or other reasons following Bank’s judgement and policy.
2.4. If Cardholder fails to abide by this Terms and Conditions, or if Cardholder does not fulfill Cardholder’s payment responsibility owed to Bank, Bank reserves the right to:
2.4.1. Decline all Retail Purchase and Cash Advance transaction made by Cardholder.
2.4.2. Block all Jenius Credit Card issued under the name of Cardholder including the related Supplementary Card(s) and Jenius Flexi Cash facility, if applicable.
2.4.3. Request to Cardholder to pay instantly all owed balance on the account including one that is not yet due.
2.4.4. Not to refund the Annual Fee that has been paid.
2.5. Jenius Credit Card account owned by Cardholder can have impact on the continuation of other credit facility(ies) given by Bank to Cardholder. In case of late payment on Jenius Credit Card, Credit Card and other credit facility(ies) may be blocked, and vice versa.
2.6. Cardholder can use Jenius Credit Card for the full validity period of the Card. The validity ends on the last day of the month and year stated on Jenius App, except if Bank cancels the card or if Cardholder request to close the card in advance.
2.7. Jenius Credit Card renewal is done automatically in a period leading to the card expiry date; however, Bank reserves the right not to extend the Jenius Credit Card with its own considerations and Cardholder will still be responsible for the repayment of outstanding bill on Jenius Credit Card at the latest by the Due Date.
2.8. Cardholder is entitled to any facilities, features and other benefits provided by the Bank which will be notified to the Cardholder from time to time in a written notification and/or in other communication media.
3. Contactless Feature
3.1. Contactless Feature is a card feature where Jenius Credit Cardholder with contactless symbol can perform transaction without having to insert the card into EDC machine and without entering PIN, where customer cannot turn off this feature. To do contactless transaction, Cardholder must carry and tap the card to Contactless EDC machine.
3.2. To use the contactless transaction feature without a PIN domestically, the permitted transaction amount is <Rp1.000.000,-. For transactions ≥Rp1.000.000,- Jenius Credit Cardholder are required to enter their PIN
3.3. If the Cardholder uses the Jenius Credit Card for Shopping with the Contactless feature, the Cardholder agrees that the Jenius Credit Card data information by the Cardholder using the Contactless feature is valid evidence that the Bank has been given instructions to process the Purchase using the Jenius Credit Card.
3.4. Against the losses suffered by the Cardholder due to the use of the Jenius Credit Card, the Cardholder will release the Bank from any claims and/or lawsuits and/or disputes and/or liability for the use of the Jenius Credit Card by using the Contactless feature.
4. Recurring Bills Transaction
4.1. Cardholder can register Jenius Credit card to other party using the Credit Card number and card expiry date. This is referred as Recurring Payment Instruction.
4.2. If Cardholder gives Recurring Payment instruction to Merchant or service provider, Cardholder must contact Merchant or service provider to cancel the Recurring Payment Instruction. We suggest that you do the cancellation at the latest 15 (fifteen) working days prior to the next charging date. If there is no cancellation request, merchant has the right to bill to the registered Credit Card and Bank has the right to process the instruction.
4.3. When cancelled, Cardholder is responsible for the recurring payment that has been cancelled.
4.4. Please keep the proof of change or cancellation of the Recurring Payment Instruction. Cardholder can inquire to merchant or service provider if there is any inappropriate charging.
4.5. If there are any changes on the Credit Card such as change of card number due to lost card, Cardholder must contact merchant or service provider to cancel the Recurring Payment Instruction or to update the card detail to the new Jenius Credit Card. If Cardholder does not cancel or update the card detail, Cardholder is giving power to Bank to do the following:
4.5.1. Provide a new Jenius Credit Card number to update instructions; or
4.5.2. Apply the Routine Payment Instruction to the new card details and thus the Routine Payment Instruction can be continued to the new card unless the Cardholder notifies the Bank to stop the instruction.
4.6. Before doing Recurring Payment Instruction, Cardholder must ensure Limit availability for the related card. If the limit is insufficient, the recurring payment transaction can, but not must, be posted and billed according to prevailing regulation, including if the transaction causes Overlimit status which will result in the relevant penalty.
4.7. Bank reserves the right to cancel all Recurring Payment Instruction if there is any dispute between Cardholder and Merchant or service provider.
5. Personal Identification Number (PIN) and One-Time Password (OTP)
5.1. Cardholder must create PIN as part of Jenius Credit Card activation process through Jenius App. Cardholder can change PIN for Jenius Credit Card using Jenius App. PIN is valid independently for each Jenius Credit Card, namely Main Card and each Supplementary Card(s).
5.2. Cardholder must keep secret the PIN and must not inform it to any other party in any way or method. Any consequence that arises due to negligence or carelessness or for any misuse or inappropriate use of PIN by other party with or without permission from Cardholder is deemed as fully Cardholder’s responsibility.
5.3. For transaction at some e-commerce, the payment process will ask Cardholder to enter OTP on the payment page. Cardholder must keep secret the OTP and must not inform it to any other party in any way or method. Any consequence that arises due to negligence or carelessness or for any misuse or inappropriate use of PIN by other party with or without permission from Cardholder is deemed as fully Cardholder’s responsibility.
6. Yay Points
6.1. Cardholders will get Yay Points for shopping transactions using the Jenius Credit Card.
6.2. Cash Advance transaction does not earn Yay Points.
6.3. If the transaction is refunded, the Yay Points that have been earned will be taken back by the Bank
6.4. Yay Points can be redeemed for prizes according to Yay Points prize catalog on Jenius App. Yay Points redemption can only be done through Jenius App.
6.5. If not used, Yay Points will expire in 24 months since the Yay Points is issued.
6.6. Bank reserves the right to change, add, reduce, and stop the Yay Points program, for points earning or redemption, with prior notification to Cardholder.
6.7. Bank reserves the right to deny Yay Points redemption in case of Cardholder in violation of this Terms and Conditions, or Cardholder has ended/closed the respective Jenius Credit Card or in delinquent status, or under risk mitigation program or payment restructuring program and other similar program.
7. Limit
7.1. Bank reserves the right to determine Limit, and the right to change or cancel Limit at any time based on Bank’s policy, including if credit quality of Cardholder at Bank’s system or Financial Services Authority (OJK) Financial Information Services System (SLIK) deteriorates.
7.2. Bank fully reserves the right to accept or decline Jenius Credit Card transaction whose usage has or will cause overage of Limit that has been set. In the case where Bank accepts Jenius Credit Card transaction that causes overage of the Limit or Credit Card Limit, Bank will assess applicable Penalty.
7.3. Cardholder at any time has the right to request for permanent or temporary Limit increase to Bank. Bank has the right to approve or decline such request. For further information regarding Limit increase request, please contact Jenius Help or Jenius Service Point.
7.4. Jenius Credit Card Limit can be reallocated to Jenius Flexi Cash Limit (and vice versa), according to cardholder needs, through Jenius App with the following rules:
a. The limit selected cannot be lower than IDR 2,000,000 for Credit Card and IDR 500,000 for Flexi Cash.
b. The limit selected cannot be lower than the limit usage of each product.
c. The maximum Credit Card limit cannot exceed three times the monthly income. (for users with an approximate income of IDR 3,000,000 – IDR 10,000,000 per month)..
d. Limit reallocation is only permitted if Flexi Cash and Credit Card are “Active” with a “current” credit performance and within normal status. (not in an overlimit state, not being investigated for fraud, not within a temporary limit increase, etc.).
e. Limit reallocation is only permitted 30 calendar days after the last limit reallocation.
f. Limit reallocation cannot be completed within the last three calendar days of the month.
g. Only multiples of IDR 500,000 can be used for limit reallocation.
8. Billing and Payment
8.1. Every month Bank will issue and send Billing Statement to email address registered in Jenius App, and this Billing Statement can also be downloaded through Jenius App.
8.2. Cardholder must make Payment at least for the amount of Minimum Due before the Due Date to keep Jenius Credit Card in Current status.
8.3. If the due date falls on a holiday, the due date will be shifted to the next working day.
8.4. Minimum Payment
8.4.1. If the Total Bill is > IDR 50,000, then the Minimum Payment Calculation is whichever is greater between:
8.4.2. If the Total Billing Amount is < 50,000, the Minimum Payment is the same as the Total Billing.
The Minimum Payment Arrears is the part of the previous month’s Minimum Payment that has not been paid until the printing date of the Billing Statement of the following month.
8.5. Interest will be charged when:
8.5.1. Payment made is less than full payment of Total Billing Amount
8.5.2. Payment received after Due Date
8.5.3. All Cash Advance Transaction
8.6. Interest is calculated based on Posting Date
8.7. In accordance to prevailing regulation, Stamp Duty is assessed for payment made as follow:
8.7.1. Payment <= 5.000.000,- IDR is exempt from Stamp Duty
8.7.2. Payment > 5.000.000,- IDR (accumulated payment per billing period), is subject to Stamp Duty of 10.000,- IDR.
8.8. Late Payment Penalty is assessed if Payment is received and posted after the Due Date or received before the Due Date but less than Minimum Payment.
8.9. Payment received will be allocated in the following order:
8.9.1. First, Fee, and Penalty
8.9.2. Second, the remaining Payment at minimum 60% (sixty percent) for the fulfillment of the main obligations of the transaction; and
8.9.3. Third, Interest.
8.10. All amount owed by Cardholder to Bank will be billed and become the responsibility of Cardholder and/or his/her Warrantor, Guarantor, Curator, Trustee, or Beneficiary, in the case Cardholder is warranted, guaranteed, bankrupt, in trusteeship or deceased, in observance of prevailing regulation.
8.11. Retail Purchase and/or Cash Advance in foreign currency will be billed in Rupiah. Exchange rate charged to Cardholder is the exchange rate determined by Visa International / MasterCard International/other Principal and exchange rate determined by Bank. Cardholder agree to accept the risk if there is a difference in exchange rate in the case of refund and/or cancellation of transaction in foreign currency. Exchange rate is determined based on Posting Date, not Transaction Date.
8.12. Jenius Credit Card Payment can be done by:
8.12.1. Payment Menu of Jenius Credit Card on Jenius App
8.12.2. Bank BTPN ATMs
8.12.3. Transfer from other bank
8.13. Cardholders can also register to make Auto-Debit payments on the Jenius application, where the Jenius Cardholder account will be immediately deducted on the Jenius Credit Card Due date, according to the amount chosen by the Cardholder (Minimum Payment or Full Payment). In the event that the balance in the Jenius account is insufficient, the Bank will:
8.13.1. Debit for the amount available in the Jenius Account
8.13.2. Retry the debit for 5 consecutive days until the minimum payment is fulfilled.
8.13.3. Make a debit at 17:00 WIB. The customer must ensure the availability of funds so that the debit can be carried out successfully.
8.14. If the source of payment is from banking account under the name of other than Primary Cardholder, Bank reserves the right to request and verify the identity of the account owner to the Cardholder and to block the Jenius Credit Card (if necessary) in relation to anti-money laundering and terrorist financing prevention.
9. Collectibility Status
9.1. Collectability “Current” is the condition of Jenius Credit Card that is paid for the amount that meets or exceeds the Minimum Payment on or before the Due Date.
9.2. Collectability “Special Mention” is the condition of Jenius Credit Card that has not been paid between 1-90 calendar days after the Due Date.
9.3. Collectability “Substandard” is the condition of Jenius Credit Card that has not been paid between 91-120 calendar days after the Due Date.
9.4. Collectability “Doubtful” is the condition of Jenius Credit Card that has not been paid between 121-180 calendar days after the Due Date, or Bank at any time finds indication that Cardholder does not have good intention to make payment for Jenius Credit Card.
9.5. Collectability “Bad” is the condition of Jenius Credit Card that has not been paid more than 180 calendar days after the Due Date, or Bank at any time finds indication that Cardholder does not have good intention to make payment for Jenius Credit Card.
9.6. If Jenius Credit Card in collectability status of other then “Current”, Bank will 1) charge Penalty and Interest 2) do collection effort to Cardholder 3) perform Jenius Credit Card blocking 4) Bill all overdue Jenius Credit Card balance, including unbilled and/or not yet paid in full.
9.7. If any, Remaining Principle of Fixed Installment will be billed all at once on Billing Statement if Cardholder is delinquent for more than 60 calendar days after the Due Date.
9.8. Bank has the right to set collectability status of Cardholder based on Bank’s assessment towards all credit facility owned by Cardholder to then be informed to related parties.
10. Rights and Responsibilities of Cardholder
10.1. Rights of Cardholder
10.1.1. Cardholder, in accordance to Cardholder eligbility determined by Bank, has the right to facility, feature, and benefit of Jenius Credit Card that are provided by Bank, and will be informed to Cardholder from time to time in written notification and/or in other communication media.
10.1.2. Cardholder has the right to request to copy of sales draft for the usage of Jenius Credit Card for every Retail Purchase or Cash Advance transaction in 45 (forty-five) days since the Billing Cycle Date that records that transaction, subject to Administration Fee.
10.1.3. Cardholder has the right to request transaction summary in form of softcopy for the last 1 (one) year, subject to Administration Fee.
10.2. Responsibilities of Cardholder:
10.2.1. Cardholder is responsible to make Payment in accordance to clauses on Billing and Payment, or as otherwise determined by Bank in written notification.
10.2.2. Cardholder is responsible to ensure the usage of Jenius Credit Card to not exceed the Credit Limit and/or Combined Limit.
10.2.3. Cardholder is responsible for all transactions that are processed with Jenius Credit Card, except in the case of criminal act of card forgery or in the case of lost/stolen Jenius Credit Card that has been reported to Bank according to the procedure that has been set.
11. Rights and Responsibilities of Bank
11.1. The use of information
11.1.1. Bank has the right to request, verify, use, and store information and copy of identity documents of every Cardholder, in relation to credit analysis, fraud analysis, prevention of money laundering and terrorist financing, or in conjunction to providing service to Cardholder.
11.2. Information disclosure and data update.
11.2.1. In accordance to applicable to law and regulation, Bank has the right to disclose Cardholder’s personal information, transaction and collectability status to:
a) Other Credit Card Issuer institution or to central information management that is organized by Financial Services Authority (OJK) or other similar credit bureau. In this, the central information management organized by Financial Services Authority (OJK) or similar credit bureau is allowed to have Cardholder’s personal information, transaction, and collectability status.
b) Other party, domestic or overseas, which includes: i. authoritative agencies such as tax agency, court of law, or other party with authorization ii. Other party as an outsource of bank’s function in which case the Cardholder can be contacted by that party in relation to Jenius Credit Card process. iii. Main Office, Branch, Bank’s affiliates, Bank’s subsidiary, including employee, director, and official or agency that has been given authority by Bank.
11.2.2. Bank has the right to contact and/or disclose information and request for information from third party that are registered in Bank’s internal system and/or other third party that represents Cardholder or acts as the guarantor of Cardholder, and/or social media and/or other official information source to meet obligation towards Bank in doing data update of Cardholder in accordance to applicable law and regulation. Cardholder agree that the address recorded in Bank’s administrative system and/or that is obtained in doing Cardholder data update becomes Cardholders billing address. In the case of overdue Jenius Credit Card billing that has not been paid, Bank reserves the right to use that billing address to do collection effort and/or other communication needs.
11.3. Bank reserves the right to keep record of transactions on Jenius Credit Card and Cardholder agrees that the record in Bank’s system is valid and binding to Cardholder for all purposes in relation to the administration of Jenius Credit Card.
11.4. Bank reserves the right to at any time block Jenius Credit Card in cases such as:
11.4.1. Cardholder:
• violates this Terms and Conditions and/or Bank’s other regulation;
• has indication to have been involved in criminal activity and/or suspicious transaction and/or perform Cash Withdrawal at Merchant;
• is in trusteeship, under the postponement of obligation to pay debt (PKPU), and/or bankrupt;
• is under asset seizure;
• is deceased, that the obligation has to be settled by the beneficiary;
• has declared to end and/or close Jenius Credit Card;
• has given information, data, or document that are incorrect, illegal, or false;
• has reported lost/damaged Jenius Credit Card verbally or written to Bank, and Bank has received such report;
• has performed transaction or action that detrimental to Bank.
11.4.2. Bank must follow direction from government’s agency or institution, or court of law authority; or
11.4.3. To follow Bank’s internal policy
11.5. Cardholder gives approval to the Bank to transfer all or part of the rights arising in connection with the provision of Credit Facilities based on these Terms and Conditions (including any amendments) to another third party. Upon such transfer, the Bank will notify the Cardholder. If there is a transfer of said rights, the Card Holder will receive the same benefits as previously provided by the Bank based on these Terms and Conditions and the Card Holder hereby agrees that the recipient of the transfer of rights in question will also receive the same benefits as those given to the Bank based on the Terms and these Terms. Notwithstanding the foregoing, the Cardholder agrees not to transfer any or all of his rights and obligations under the Agreement to any other third party without prior written approval from the Bank.
11.6. In order to comply with the precautionary principle and the application of credit risk management, the Bank has the right to transfer and/or debit and use funds in an account in the name of the Main Cardholder at any branch of the Bank at any time, for the settlement of overdue Jenius Credit Card bill with notification.
11.7. Bank reserves the right to, at any time, transfer to any third party all Bank’s rights in relation to Jenius Credit Card collection with written notification to respective Cardholder.
11.8. Bank reserves the right to close/end Jenius Credit Card with written notification to Cardholder, if according to data recorded in Bank’s system in the last 24 months there is no Retail Purchase, or Cash Advance from ATM, or Payment to Cardholder’s Jenius Credit Card.
11.9. Bank reserves the right to change all and/or every feature that is embedded to all and/or each type of Jenius Credit Card in accordance to business development. This change can happen at any time according to Bank’s policy and will be reviewed periodically, with the conveyance of written notification.
12. Lost or Stolen Jenius Credit Card
12.1. Card that is broken, lost, or stolen during the card validity period can be requested to be replaced by Bank. Cardholder will be charged Fee for the card replacement for the amount set by Bank, but Bank, with its own judgement, reserves the right not to issue a replacement card that has been reported lost/stolen, including for reason Cardholder is in delinquency for more than 30 (thirty) Days Past Due since the Billing Cycle Date.
12.2. If there a card is lost or stolen, Cardholder must at once perform card blocking on Jenius App. If Cardholder cannot access Jenius App, Cardholder can report the lost and stolen card to Bank through Jenius Help service or Jenius Service Point, and upon the acceptance of such report, Bank will immediately perform card blocking on Jenius Credit Card.
12.3. Cardholder has the obligation and is fully responsible for every loss that incurs, including the billing of Retail Purchase and/or Cash Advance and/or Jenius Credit Card misuse that happens due to lost/stolen Jenius Credit Card, including the main card and supplementary card, before the card blocking in Jenius App, or Lost/Stolen Card report through Jenius Help and Jenius Service point is made.
12.4. Cardholder agrees and willing to be held responsible for all transaction using Jenius Credit Card where the verification is performed towards the validity of Cardholder’s PIN.
12.5. Bank has the right not to issue a replacement card in the event that the Cardholder is in arrears for Payment of Total Bills. The Cardholder agrees to pay the outstanding Total Billing balance before a replacement card can be issued.
13. Ending/Closure and Blocking of Jenius Credit Card
13.1. Cardholder has the right to request to end/close Jenius Credit Card by submitting the request through Jenius Help service.
13.2. Bank will perform the blocking of Jenius Credit Card since the receipt of request of Jenius Credit Card Ending/Closure by Cardholder. Jenius Credit Card is ended/closed after all obligation, including ones already posted or not yet posted, has been paid by Cardholder. In case of obligation that has not yet been posted that the time of Jenius Credit Card ending/closure due to late transaction posting by Merchant, Bank reserves the right to do collection effort in accordance to Visa International/MasterCard International/Other principal(s) regulation, and Cardholder is responsible to pay off that obligation. After all obligation has been paid by Cardholder, Bank will process the ending/closure of Jenius Credit Card in maximum 3 (three) working days. The ending/closure of Jenius Credit Card will automatically end/close also all supplementary card(s), if any. Annual Fee that has been paid will not be returned to Cardholder.
13.3. Bank will return the credit balance, if any, on Jenius Credit Card, at the time of Jenius Credit Card ending/closure to Cardholder’s Jenius Active Balance.
13.4. Bank has the right to block the use of the Jenius Credit Card by the Cardholder if, according to the Bank’s consideration, the Cardholder has used the Jenius Credit Card in violation of the provisions in these Terms and Conditions and/or the applicable laws and regulations and/or takes action and / or transactions that may harm the Bank. The Bank also has the right not to extend a Jenius Credit Card that has not or whose Validity Period has expired in accordance with the Bank’s considerations and policies with due observance of the prevailing laws and regulations. The Bank is not obliged to provide reasons for blocking or not extending the Jenius Credit Card Validity Period to the Cardholder. Cardholders are still required to carry out Payment obligations in accordance with the provisions of Article 8. Billing and Payments.
13.5. In the case of ending/closure and blocking of Jenius Credit Card, Cardholder must pay all remaining balance, including the ones already due or not yet due, and also must destroy Jenius Credit Card that has been ended/closed. In case Cardholder has not yet pay off all remaining balance in the time window that has been agreed, Cardholder agrees that the ending/closure of Jenius Credit Card is cancelled, and the Terms and Conditions of Jenius Credit Card is still valid for Cardholder.
13.6. Cardholder with this gives irrevocable power to Bank, at any time, to debit and use and/or end/close and/or block Jenius Credit Card and/or transfer from Cardholder’s funding account with notification, for the payment or all Cardholder’s obligation in conjunction with Jenius Credit Card. The power to debit and use and/or end/close and block ends when Jenius Credit Card has been ended/closed and blocked and no more obligation from Cardholder to Bank that still have to be fulfilled. Cardholder, with this, sets aside Section 1813 and Section 1816 of the Indonesia Civil Code regarding the ending of power of authority and establishment of new power of authority.
13.7. Cardholder with this declare to be fully free from any charge and/or litigation in any form from any third party in relation to the charging and usage and/or ending/closure and blocking of Jenius Credit Card. Cardholder, with this, binds himself/herself and promises to fully cooperate with Bank and/or helps if and when Bank executes any actions stated above, and promises not to perform any act to limit or diminish Bank’s rights based on this Terms and Conditions.
14. Complaint and Dispute
14.1. Cardholder can file complaint or dispute for anything regarding Jenius Credit Card in writing or verbally through Jenius Help or Jenius Service Point. Cardholder must cite or mention Jenius Credit Card number as reference number for every complaint and dispute submitted to Bank.
14.2. Complaint or dispute for items listed on Billing Statement, including request for transaction correction (transaction dispute), request for waiver of Interest, Penalty, and/or Fee, can be filed by Cardholder at the latest 30 (thirty) calendar days since the Billing Cycle Date. Complaint and dispute that are filed after 30 (thirty) calendar days become the responsibility of Cardholder fully. Before decision is made on the complaint, dispute or waiver request, Cardholder must at least make the Minimum Payment before the Due Date. Bank reserves the right to approve or decline Cardholder’s request/proposal at the latest in 45 (forty-five) Working Days since the request/dispute is filed, in accordance with Bank’s policy.
14.3. In the case Cardholder file complaint or dispute in writing, the complaint or dispute must include copy of personal identity and other supporting document(s). In case Cardholder file the complaint or dispute verbally, Bank will resolve it in 5 (five) Working Days. But if the verbal complaint or dispute cannot be resolved in that period, Bank will ask Cardholder or the valid legal representative to file a written complaint or dispute along with the supporting documents. Written complaint will be resolved at the latest 20 (twenty) Working Days since the receipt date of the written complaint and can be extended for another 20 (twenty) Working Days with written notification to Cardholder or his/her legal representative.
14.4. Cardholder promises, at his/her own expense, to resolve every dispute with Merchant if there is any dispute regarding the goods and services provided by Merchant, and Cardholder releases Bank fully from responsibility on the goods or services provided by Merchant, or due to Merchant’s objection to return or refund the Jenius Credit Card Purchase amount to Cardholder’s account. This does not exempt Cardholder’s obligation to make Payment.
14.5. Cardholder agrees that any dispute or difference of opinion arising from and/or relating to the implementation of these Terms and Conditions between the Cardholder and the Bank will be resolved by means of deliberation.
14.6. Any dispute or difference of opinion that cannot be resolved through deliberation between the Card Holder and the Bank, will be resolved through an Alternative Dispute Resolution Institution listed in the List of Alternative Dispute Resolution Institutions determined by the Financial Services Authority.
14.7. Any dispute or difference of opinion that cannot be resolved either through deliberation, and/or mediation as referred to above, will be resolved through the South Jakarta District Court, without prejudice to the Bank’s right to file a lawsuit or claim through another District Court within the territory of the Republic of Indonesia.
14.8. Cardholder is obligated to pay all expenses to Bank, including for advocate or lawyer that are spent with objective to request and/or demand the recovery of every billing that are due from a Jenius Credit Card. Bank can charge the cost of advocate or lawyer to Cardholder, except if the dispute is due to Bank’s error or negligence.
14.9. Bank can refuse to receive complaint if (i) Cardholder and/or Cardholder’s representative has not complete document requirements in a time period that has been set, (ii) the Complaint has been resolved by Bank in accordance to Financial Services Authority (OJK) regulation, (iii) the Complaint is not related with material loss and/or potential loss, reasonable and direct as stated in agreement and/or financial transaction document and/or (iv) the Complaint is not related to financial transaction issued by Bank.
15. Language
In case this Term and Condition is available in English, the English version is deemed as translation only and should any discrepancy occur in the interpretation between the Bahasa Indonesia text and the English text, the prevailing text is Bahasa Indonesia.
16. Prevailing Law
This Term and Condition is made and executed based on laws and regulations that are applicable in the Republic of Indonesia.
17. Notification of Data Update
17.1. Cardholder must inform Bank for every change such as residential address, office address, phone number, occupation, industry, or other data related to Cardholder’s personal information, including if Cardholder decides to reside outside of Indonesia. In the case Cardholder does not inform Bank of the things mentioned above, then the previous data recorded in Bank’s database is valid and binding for all purpose in relation to Jenius Credit Card.
17.2. If there is any loss or fraud due to Cardholder’s negligence to inform Bank of such data mentioned in 17.1 above, the loss will be deemed as fully Cardholder’s responsibility.
18. Communication
18.1. Cardholder agrees that Bank can send Communication related to credit card products and services in any form to Cardholder through Jenius App, or through email address or phone number/cell phone of Cardholder that are registered to Bank, or to last known address of Cardholder registered at Bank (including residential address or occupation address).
18.2. In case of change of Cardholder’s address, change of Cardholder’s email, and/or change Cardholder’s phone/cell phone number without prior notification by Cardholder, Bank is not responsible if the Communication sent is not received by Cardholder for the reason above. Therefore, Cardholder must always update his/her data and inform Bank when there is any change(s).
18.3. Cardholders agree that any Communication given or needed to be conveyed to Cardholder from Bank, including the delegation of authority by Cardholder to Bank (not mandatory) can be done through:
18.4. In case Communication is conducted through phone or Jenius Help service, Cardholder agrees that Bank will record the conversation between Cardholder and Bank.
18.5. Cardholder may do Communication through his/her choice of communication media and responsible for all cost and expenditure that incur in relation to the Communication made.
18.6. To increase transaction security of Cardholder, Bank will send transaction alert for transactions made by Cardholder.
19. Revision of Terms and Conditions
19.1. Cardholder acknowledges, understand and agrees that Bank, from time to time, based on Bank’s initiative, can revise and amend Jenius Credit Card Terms and Conditions with written notification, including the terms, type and amount of fees and penalties, and/or other things in this Terms and Conditions and/or in written notification and/or in Billing Statement, by providing written notification or announcement at the latest 30 (thirty) working days before the change is effective on the date as stated by Bank, except in the case of following applicable law and regulations.
19.2. In the case where the Cardholder does not agree with the change, the Cardholder concerned may submit a statement of his objection to the Bank. In the event that the Cardholder who expresses objection states that he voluntarily terminates/closes the Jenius Credit Card on behalf of the Cardholder, the Bank will terminate/close the Jenius Credit Card on behalf of the Cardholder and the Cardholder must previously settle the entire amount owed by him to the Bank.
19.3. If after the effective date of the revision as stated in the notification is delivered and/or announced by Bank, Cardholder does not file an objection and continues to use Jenius Credit Card after the revision is effective, Cardholder hereby stating his/her agreement for the abovementioned change and hereby stating to abide to all the changes without exception.
19.4. Every revision, improvement, or addition of this Term and Condition is considered as one unity and as an inseparable part from this Terms and Conditions.
20. Other Terms
20.1. Credit Balance owned by Cardholder can be returned based on Cardholder’s initiative and Bank’s Initiative. In the case of Ending/Closure of Jenius Credit Card, if there is credit balance, Bank will return the Credit Balance to Cardholder’s Jenius Account. Jenius Credit Card account is not a product designed and intended to store fund with the existence of Credit Balance or Excess Payment. Jenius Cardholder may not purposefully make payment that causes Jenius Credit Card account to be in Credit Balance or Excess Payment status. If Bank receive payment in excess of the amount due on Jenius Credit Card account, or in a condition where Jenius Credit Card account involuntarily become in Credit Balance status, for example, in the case of refund of a transaction, Cardholder is obligated to contact Bank to file for Credit Balance return to Cardholder’s Jenius Account.
PT. BANK BTPN Tbk is banking institution registered and supervised by the Financial Services Authority (OJK), Jenius Credit Card Terms and Conditions have been adjusted to the law and regulations including the Financial Services Authority (OJK) regulations.
Product Name: Maxi Saver Jenius Term Deposit
Issuer Name: PT Bank BTPN Tbk
Main feature:
Fulfilling needs related to time deposits, such as:
– Deposits with flexible tenors or locking times
– Flower options adjusted to the number of placements. With bigger flowers with bigger placement
– Various extension methods and can be changed according to user wishes
– Deposits that can be withdrawn at any time and without additional fees
– Information on transactions for making, disbursing and crediting deposit interest in In & Out, e-Statement and e-SPT
Benefits:
Makes it easier for customers to achieve their intended financial targets as well as an alternative savings account with higher interest compared to other accounts at Jenius.
Risk:
– Changes in interest at any time according to Bank regulations
– The LPS guarantee only applies if the placement complies with the conditions determined by the LPS.
Requirements and procedures:
– All Jenius users who have activated their main Jenius account can open Maxi Saver deposits via the Jenius Application
– Minimum principal placement value of Rp. 10,000,000
– Minimum locking time is 1 month
– Lock time options from 1 to 12 months
Cost:
Fees may change at any time in accordance with Bank policy without the Customer’s approval, where such changes will be informed by the Bank no later than 30 (thirty) Working Days before the change becomes effective. Information regarding Maxi Saver deposit fees and limits is available on the website https://www.jenius.com/rates-and-limits
Version: 1.0.0
Last updated: 29 December 2023
Version 1.0.1
Last updated: 29 December 2023
Product Name: Foreign Currency
Issuer Name: PT BANK BTPN Tbk
Key Features:
Meeting the needs related to foreign currency, such as:
Benefits:
Risks:
Requirements and Procedures:
Fees & Interest Rates:
Information on transaction fees and Foreign Currency Interest Rates is available at https://www.jenius.com/rates-and-limits.
Fees are subject to change at any time according to the Bank’s policy, with changes communicated by the Bank no later than 30 (thirty) Business Days before the effective date of the change.
Simulation:
Product simulations will be displayed before customers confirm transactions within the Jenius Application.
Read the terms and conditions to the bottom of the page to continue.
PT Bank BTPN Tbk is licensed and supervised by Otoritas Jasa Keuangan (OJK) and guaranteed by Lembaga Penjamin Simpanan (LPS).
Version 1.00
Last updated: 29 December 2023
Version 2.0
Last updated: 29 December 2023
Service Information
Service Benefits
BTPN tries to direct Customers to invest healthily by providing services that emphasize diversification of investment products according to Customer needs and risk levels and also offers the concept of regular investment plans. This service is available both through branches and via Jenius application.
Service Risks
Requirements and Procedures
Service Fees
Fees charged to Customers are only related to the Customer’s purchase of products in accordance with the provisions of the Mutual Fund Prospectus.
Please read carefully, understand, and agree about the customer’s terms and condition below:
The Customer hereby authorizes the Bank to disclose information with the following:
Customer is responsible and obliged to pay all fees imposed by the Bank in connection with the services the Customer receives from the Bank.
All taxes/fees amounts, or fees that may be required under applicable laws or regulations. Therefore, the Bank is also authorized to collect and/or debit taxes/fee amounts, and necessary fees from the Fund Account.
Referring to applicable regulations including Law No. 10 of 2020 concerning Stamp Duty (following amendments thereto), stamp duty will be charged on accumulated daily transactions above IDR 10,000,000 at all Mutual Fund Selling Agents (APERD).
Other costs which are borne by the Customer will be determined by the Bank and will be notified by the Bank to the Customer from time to time.
The Bank cannot be held responsible for any delay or impediment in fulfilling obligations under these Terms and Conditions, which is caused by a cause that is beyond the Bank’s ability or control (“Force Majeure”), as long as written notification (including written notification in electronic form in the form of an email and/or notification via the Jenius application) regarding this matter is delivered to the Customer within no more than 3 x 24 (three times twenty four) hours from the occurrence of the Force Majeure Event. What is meant by Force Majeure in these Terms and Conditions is, including but not limited to incidents of fire, natural disasters (such as earthquakes, floods, hurricanes, lightning), general strikes, riots, war, pandemics, epidemics, changes to government regulations and conditions in the economic, financial and capital market sectors, restrictions imposed by capital market authorities and the Stock Exchange, as well as disruption of trading, clearing and transaction settlement systems.
By accepting these Terms and Conditions by the Customer, the Customer is subject to and bound to these Terms and Conditions, the provisions set by the Bank in connection with Jenius services, the terms and conditions that apply to each Mutual Fund product from the Investment Manager, the terms and provisions of the Custodian Bank as well as applicable statutory provisions.
These Terms and Conditions have been adapted to the provisions of laws and regulations, including the provisions and regulations of the Financial Services Authority.
PT BANK BTPN Tbk is licensed and supervised by the Indonesia Financial Services Authority (OJK), and is an LPS guarantee participant.
These Terms and Conditions are available in English, so English version is only a translation. If there are differences in interpretation between the Indonesian text and the English text, then the Indonesian text will apply and be legally binding.
This special Terms & Conditions for the Sinaya Prioritas Service is one entity and inseparable part of the Bank Customer Terms & Conditions and Jenius Terms & Conditions.
PT BANK BTPN Tbk is licensed and supervised by Otoritas Jaksa Keuangan (OJK), and is an LPS guarantee participant.
Product Name |
Flexi Cash |
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Publisher Name |
PT Bank BTPN Tbk. |
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Main Features |
• Cash loan with limit up to IDR 200,000,000. • Flexible choices of loan tenor from 1 to 60 months. • Special interest rate for first disbursement of Flexi Cash. • Cash loan is withdrawn in full amount (not deducted with fee). • Flexible choices of disbursement amount. • Withdrawals can be made multiple times according to the given limit. • Customer as DEBTOR can see the installment simulation when making disbursement in the application. • DEBTOR can make early payment for many times. • Split Pay feature to convert historical transactions into Flexi Cash installments. |
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Benefits |
• Flexible funds that can be used for various needs. |
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Risk |
• Credit history will be recorded in Sistem Layanan Informasi Keuangan (SLIK) if DEBTOR is overdue with the loan products at BANK, where the recorded credit history will refer to the worst overdue status if DEBTOR have several loan products at BANK. • Late payment on Flexi Cash will make all of DEBTOR’s loan facilities in Jenius (Credit Card and Jenius Paylater) cannot be used for withdrawal or transaction. • Late fee will be charged if customer is late in making loan payments. • The closing of Flexi Cash facilities will result in DEBTOR not being able to apply for Flexi Cash in the future. |
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Requirements and procedures |
• Requirements to apply for Flexi Cash are as follow: – Indonesian Citizen (WNI) – 21 to 60 years old – Not included in the BANK’s Internal Blacklist. – Not included in Sensitive Jobs List. • Flexi Cash application, activation, disbursement and payment can be made through Jenius application. |
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Cost |
• Late payment fee: i. Fee for 1 day delay is IDR 50,000,- • Early payment fee of IDR 100.000,- Fees are subject to change at any time in accordance with the BANK’s policy, where such changes will be informed by the BANK no later than 30 (thirty) Working Days before the changes become effective. |
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Simulation |
• • Flexi Cash loan simulation:
*The above interest calculation is using interest rate of 1.75%/month and tenor of 12 months as assumptions. |
LOAN AGREEMENT SUMMARY
1. Flexi Cash is provided in accordance with terms and condition stated in Loan Agreement.
2. Withdrawal of Flexi Cash can be performed at once or gradually.
3. DEBTOR must provide fund in DEBTOR’S account for installment in accordance with the agreed schedule in Jenius app. Penalty fee shall be charged for late installment payment.
4. DEBTOR agrees and allows BANK to block or debit saving account, deposit account, such as Maxi Saver, Flexi Saver, and Dream Saver of DEBTOR for paying obligation of the DEBTOR to the BANK.
5. BANK is entitled to terminate Loan Agreement and ask for payment immediately and at once settled for the DEBTOR’s payable if the DEBTOR is not paying installment on time.
6. The information in this page is a mere summary, hence, DEBTOR must read and understand the whole terms in Loan Agreement.
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This Loan Agreement is made and agreed by and between:
1. PT Bank BTPN Tbk, located in South Jakarta (hereinafter referred to as “BANK”).
2. CUSTOMER who resides as per the address registered to BANK, in this case on behalf of himself/herself (hereinafter referred to as “DEBTOR”).
that BANK and DEBTOR agree to create, implement, and adhere this Agreement with the terms and conditions stated below:
ARTICLE 1
DEFINITION
Every definition below has the following meaning and definitions:
1. Flexi Cash is loan facility provided by BANK to DEBTOR in the form of Flexi Cash Limit that can be withdrawn flexibly according to the needs and capabilities of the DEBTOR.
2. BANK is PT Bank BTPN Tbk, located in South Jakarta, including all the branches.
3. CUSTOMER is as referred in Terms and Conditions of Jenius Account.
4. Jenius is an electronic banking product/services issued by BANK as referred in Terms and Conditions of Jenius Account.
5. DEBTOR is a CUSTOMER who receives Flexi Cash from BANK as stated in Loan Agreement.
6. Loan Agreement is an agreement made between BANK and DEBTOR for the provided Flexi Cash.
7. Flexi Cash Limit is the amount of credit facility given by BANK for Flexi Cash product that include the changes from time to time.
8. Jenius Credit Card Limit is the amount of credit facility given by BANK for Jenius Credit Card product that include the changes from time to time.
9. DEBTOR Account is an account in the name of DEBTOR at the BANK.
10. Guarantor is the DEBTOR or other third party (if any) who binds theirself as guarantor of the DEBTOR’s debt by handing over the Warranties to the BANK.
11. Working Days is the day on which BANK operates and carries out clearing in accordance with regulatory provisions.
ARTICLE 2
FLEXI CASH CREDIT FACILITY
1. Flexi Cash Terms
a. BANK agrees to provide Flexi Cash to DEBTOR and DEBTOR agrees to receive Flexi Cash from BANK in accordance with terms and conditions stated in the Loan Agreement.
b. BANK and DEBTOR agree that based on BANK’s consideration and/or DEBTOR’s request, BANK can increase the amount of Flexi Cash loan facility to DEBTOR with terms and conditions: DEBTOR is not in default condition according to Loan Agreement and other agreements with BANK.
c. Flexi Cash Limit can be diverted into Jenius Credit Card Limit (and vice versa) via Jenius Application, by following the minimum limit criteria as determined by BANK for Flexi Cash and Jenius Credit Card.
d. BANK reserves the right to determine Flexi Cash Limit, and the right to change or cancel Flexi Cash Limit at any time based on BANK’s policy
e. Interest Rate and Penalty
i. DEBTOR shall pay to the BANK the amount of interest rate in accordance with the defined amount in Loan Agreement.
ii. DEBTOR shall be charged for fee as regulated in Flexi Cash and fee shall be paid immediately after the Loan Agreement is signed.
iii. For every late repayment or fail to repay a loan, interest rate, or other amount of fund that must be paid according to the Loan Agreement, hence (by not reducing the obligation of DEBTOR to continue to pay the amount of money that has been paid and the interest that is applicable at the time) DEBTOR shall pay penalty for the amount that is not or neglected to be paid to the BANK, as regulated in Loan Agreement.
f. The assessment of DEBTOR’s Flexi Cash asset quality shall follow the regulation defined by Bank Indonesia (BI) and/or Financial Services Authority (OJK) concerning the productive asset quality including but not limited to restructuring of DEBTOR’s Flexi Cash.
2. Flexi Cash Withdrawal
a. For the Flexi Cash that is paid through installment, the withdrawal of Flexi Cash provided by BANK to DEBTOR is disbursed at once and/or in phase in accordance with the terms and conditions stated in the Loan Agreement. By agreeing to this Loan Agreement, DEBTOR acknowledges that he/she receives the amount of Flexi Cash as per withdrawals performed by DEBTOR and Loan Agreement including media of withdrawal that functions as the receipt for DEBTOR for the amount of Flexi Cash.
b. DEBTOR agrees that media for withdrawal, bookkeeping, recording, letters and other documents, both in physical or electronic/digital documents held by the BANK are comprehensive and complete proofs of the whole amount of fund owed by DEBTOR to BANK according to the Loan Agreement and binding against the DEBTOR.
c. Flexi Cash is Uncommitted in nature, hence for the Flexi Cash that is not withdrawn, BANK still has the authority to delay or rearrange or reduce and revoke the Flexi Cash.
d. DEBTOR with existing Flexi Cash facilities may use the Split Pay feature to convert existing transactions into Flexi Cash installments.
3. Repayment
a. Flexi Cash payment, such as interest rate, principal, installment (interest and principal), and other amounts that is outstanding and compulsory to be paid by DEBTOR to BANK is performed according to the payment terms of interest, principle, installment (principal and interest) and/or other amounts payable and compulsory to be paid by DEBTOR to BANK for the Flexi Cash above, with the way of payment that is approved by BANK, in accordance with the obligation details that are stated in BANK record for the Flexi Cash that is received by the DEBTOR from BANK.
b. Repayment from DEBTOR for the Flexi Cash must be performed by DEBTOR to BANK with the details and schedule that is agreed by BANK and DEBTOR in Jenius app. Unless otherwise specified by BANK and previously informed to the DEBTOR, if the disbursal of Flexi Cash is gradually hence for the second disbursal and further shall follow the first disbursal of Flexi Cash. DEBTOR agrees that BANK can define the date of repayment that is not the same with the withdrawal of Flexi Cash. The information of repayment date of Flexi Cash shall be informed by BANK to DEBTOR through Jenius app or other communication media in accordance with BANK’s policy.
c. DEBTOR is allowed to do early repayment for the loan according to the Loan Agreement in accordance with the applicable policies of BANK.
d. DEBTOR must pay penalty to BANK in accordance to the terms mentioned in jenius.com/rates-and-limits.
4. BANK will report DEBTOR to the Financial Services Authority (OJK), through Financial Information Services System (SLIK) and to other authorized agencies, in accordance with applicable laws and regulations.
ARTICLE 3
POWERS OF ATTORNEY
1. DEBTOR hereby grants power and authority to the Bank to credit the disbursed fund of the Flexi Cash to DEBTOR’s account.
2. DEBTOR agrees and hereby grants authority to the BANK to block the Account, deposit account, such as including Maxi Saver, Flexi Saver and Dream Saver of DEBTOR to BANK, if on the due date of DEBTOR’s obligation to pay to the BANK, as in details and schedule agreed by the BANK and DEBTOR in Jenius Application, the DEBTOR has not performed the payment. Account blocking shall be applied by the BANK until the fund in DEBTOR’s account is sufficient to repay the DEBTOR’s delayed obligation including the penalty and/or other payable fees.
3. DEBTOR agrees and hereby grants full power and authority to the BANK to debit the Account, deposit account, such as including Maxi Saver, Flexi Saver, and Dream Saver of DEBTOR for DEBTOR’s repayment including but not limited to payable interest rate, fee, and installment according to the Loan Agreement. DEBTOR agrees and grants authority to the BANK in any times set by the BANK (including if DEBTOR neglects the repayment as in the agreed details and schedule) to debit DEBTOR both in current account, savings account, checking account, or deposit account (hereafter DEBTOR also grants authority to the BANK to firstly disburse the deposit account on behalf of DEBTOR) to be used as repayment of the payable amount that must be paid by DEBTOR to the BANK according to the Loan Agreement.
ARTICLE 4
REPRESENTATION AND WARRANTIES
DEBTOR represents and warrants the BANK that DEBTOR: i) is not stuck in a case or any dispute; ii) not in bankruptcy; iii) not in a default condition or is stated default by other third parties; iv) all loans or payable of DEBTOR to other lenders are performing (collectability 1 (one) according to the applicable regulation of Bank Indonesia and/or Financial Services Authority); and ensures that all statements and information submitted to the BANK are valid.
ARTICLE 5
OBLIGATION
Unless otherwise specified by the BANK, commencing from the date of the Loan Agreement to the settlement of all liabilities owed by DEBTOR to the BANK under the Loan Agreement, hence DEBTOR bears the following obligations:
a. To use the Flexi Cash in accordance with the purpose of the use stated in the Loan Agreement;
b. To submit to the BANK, any time, either request or not, all the recent, correct, and valid documents and/or information/description/data comprehensively that represent the actual DEBTOR’s financial conditions and events that might affect DEBTOR’s financial conditions;
c. To submit the BANK all documents required in the Loan Agreement;
d. To pay taxes and other expenses stipulated by the government in accordance with the applicable regulations;
e. To submit written notification to the BANK of any change of address, data, and other important information at least 14 (fourteen) calendar days before the change of address or data is effective. If such change is not disclosed, any notice shall be deemed to have been duly sent to the last address recorded in the BANK.
ARTICLE 6
SET-OFF
DEBTOR is not entitled to calculate (set-off) with DEBTOR’s payable/receivable against the BANK (if any) and shall not demand any other payment (counter claim) and shall not be an excuse to not to pay or reclaim the BANK according to the Loan Agreement or any other agreements stated in the Loan Agreement. DEBTOR is not entitled for all benefits provided by the BANK if the DEBTOR is defaulted. DEBTOR hereby waives all of its rights as mentioned in article 1425 to 1429 of the Civil Code.
ARTICLE 7
ASSIGNMENT OF RIGHTS
DEBTOR gives approval to the BANK to assign the entire or part of the right arising in relation with the granting of Credit Facilities in accordance with this Loan Agreement (including with each amendments) to other third parties. For such assignment, the BANK will notify DEBTOR. If the right assignment occurred, DEBTOR will receive the same benefits as those previously provided by the BANK based on the Loan Agreement and DEBTOR hereby agrees that the recipient of the right assignment will also receive the same benefits as those provided to the BANK based on the Loan Agreement. Notwithstanding the foregoing, DEBTOR shall agree not to assign any or all of its rights and obligations in accordance with the Loan Agreement to other third parties without prior written consent from the BANK.
ARTICLE 8
EVENTS OF DEFAULT
1. BANK has the immediate rights, without any further legal notice, to terminate this Loan Agreement and demand immediate payment as well as paid off by the outstanding amounts by DEBTOR, in accordance with this Loan Agreement, either related to principal, interest, provisions of the debts, and therefore the notification through bailiff letter or other letters with equal power shall no longer be required, in the case that the DEBTOR and/ or Guarantor: i) declared to be in bankruptcy by the District Court; ii) request to postpone debts payment due (surseance van betaling); iii) death; iv) Not paying the principal, interest, principal and interest (installment) at the predefined timing or failed/ not fulfilling their obligation in accordance with this Loan Agreement or any other agreement with the BANK; v) declared to be failed/ default or not fulfilling their obligations according to other agreements with other creditor/ third party; vi) being involved in a court case, either during the validity period of this Credit Facilities or at the time that the Credit Facilities due period has come.
2.In the event that the DEBTOR is late in making payments on one of the BANK lending facilities or products (Jenius Paylater, Flexi Cash, or Jenius Credit Card), all DEBTOR lending facilities will be unusable to withdraw funds or making transactions.
3. Any costs incurred due to the default of DEBTOR and/or the Guarantor, including any costs with respect to legal proceedings including billing, honorarium fees, attorney fees, bailiff fees, Court fees, taxes and others shall become the burden/ responsibility of the DEBTOR and/or Guarantor.
4. In the event that the DEBTOR does not fulfill his/her obligations, then the BANK has the right to carry out billing activities including but not limited to the following ways: i) by correspondence (either sent/delivered by the BANK itself or using a courier/delivery service); ii) directly meet with the DEBTOR at the address of the residence and/or business location and/or office and/or other places agreed with the DEBTOR; iii) through other communication media, such as through e-mail address, telephone/mobile numbers recorded by the BANK, other telephone numbers used by DEBTORS in the future, Jenius Application, Short Message Service (SMS), Whatsapp, facsimile, telex, or other media that are considered appropriate by the BANK.
ARTICLE 9
NOTIFICATION
All correspondence or notifications in relation to the implementation of this Loan Agreement shall be performed through Jenius Application, e-mail to DEBTOR or directly, Short Message Service (SMS), registered mail, facsimile, telex, using courier/delivery services to the addresses recorded in the BANK, or other media that are considered appropriate by the BANK.
ARTICLE 10
MISCELLANEOUS
1. DEBTOR and BANK hereby agree and align to amend the previous Loan Agreement (if any for the same credit facility) and apply all the provisions stipulated in this Loan Agreement.
2. DEBTOR herby declares to be subject to all applicable terms and regulations, including but not limited to applicable credit policies in the BANK.
3. All attachments, letters, documents or addendum/revised agreements of this Loan Agreement, either in the form of physical document or electronic/digital document, are an integral part of this Loan Agreement and therefore shall bind the BANK and DEBTOR.
4. The DEBTOR knows, understands and agrees that BANK from time to time according to BANK’s initiative can revise the terms of Flexi Cash and the terms in this Loan Agreement including the terms, type and amount of fees by providing written notification or announcement through the BANK’s communication channel at the latest 30 (thirty) working days before the change is effective on the date as stated by BANK, except in the case of following applicable law and regulations.
5. In the case where DEBTOR does not agree with the change, DEBTOR can submit the objection within 30 (thirty) working days to the BANK from the time the notification is sent and/or announced and can terminate/close Flexi Cash and the DEBTOR must previously settle the entire amount owed by DEBTOR to the BANK. The Flexi Cash closing can be submitted through Jenius Help 1500 365
6. If DEBTOR has been given 30 (thirty) working days before the change take effect and DEBTOR does not submit the confirmation or objection, the BANK considers DEBTOR agrees to the change.
7. BANK provides 2 (two) Working Days to DEBTOR starting from the first activation of Flexi Cash, to cancel the Loan Agreement. For the cancellation of Flexi Cash, the DEBTOR must pay all of the obligations including the interest. If DEBTOR does not pay all of the obligations during the 2 Working Days as stated above, then the request for cancellation of Flexi Cash cannot be processed. DEBTORS can request the cancellation of Flexi Cash by contacting Jenius Help 1500 365.
8. In the case of DEBTOR’s death, all debts and liabilities of DEBTOR arising based on the Loan Agreement shall become the debt and liabilities of the heir(s) of DEBTOR.
9. DEBTOR has read and understood all terms in the Loan Agreement, and DEBTOR has obtained clear and correct information regarding Credit Facilities provided by the BANK to DEBTOR.
10. Each and all powers of attorney granted by DEBTOR to the BANK in accordance with this Loan Agreement constitute important, which without such powers of attorney, this Loan Agreement will not be entered into and thus such powers of attorney are irrevocable or cannot be terminated by the reasons provided in Article 1813, 1814 and 1816 of the Civil Code.
11. This Loan Agreement is subject to and is an integral part of General Terms and Conditions Jenius and terms and conditions of account opening at the BANK.
12. Regarding termination of the Loan Agreement, DEBTOR and BANK hereby waive the provisions of Article 1266 and Article 1267 of the Civil Code.
13. In the case that there is any of the provisions in this Loan Agreement which due to government of court decision is prohibited or cannot be executed or becomes not applicable or is declared null and void, this shall not affect the validity of other provisions in this Loan Agreement, and other such provisions shall remain valid and binding, as well as enforceable as defined in this Loan Agreement, DEBTOR shall be obliged to enter into and sign document containing provision that comply with BANK requirements as the replacement of the prohibited or non-executable provisions, as requested by the BANK.
14. Not using or delaying in exercising a right, power of attorney or preferential right by the BANK does not imply that the BANK releases its rights or proxy or privileges, unless such right proxy or privileges is released in written by the BANK. The use of partial rights, proxy, or privileges shall not prevent the BANK from continuing or repeating the exercise of such rights or proxy or privileges. Rights and initiatives provided to the BANK in this Loan Agreement are cumulative and shall not diminish other rights and measures granted under the law.
15. In the event of occurrence or arising of default/ violation, then an action carried out or not carried out by the BANK or delay in conducting a right, authority or claim does not undermine the rights, authority or claim and also cannot be interpreted that the BANK waives the right, authority, or claim or justify any default or violation by the DEBTOR.
16. This Loan Agreement is signed in Indonesian and English. If there are differences in the interpretation between the Indonesian and English version of this Loan Agreement, the Indonesian version will prevail and legally binding.
17. This agreement has been aligned with the provisions of laws and regulations, including the provisions of Financial Authority Services (OJK) Regulation and Central Bank of Indonesia.
18. This Loan Agreement and all documents related thereto and arising from including but not limited to the Loan Agreement, shall subject to the Laws of Republic of Indonesia.
19. DEBTOR agrees that any dispute or difference of opinion arising from and/or relating to the implementation of this Loan Agreement between DEBTOR and the BANK will be resolved by means of deliberation.
Any dispute or difference of opinion that cannot be resolved amicably by DEBTOR and the BANK, will be resolved through Alternative Dispute Resolution Institutions listed in the List of Alternative Dispute Resolution Institutions determined by the Financial Services Authority.
Any dispute or difference of opinion that cannot be resolved either through deliberation, and/or mediation as referred to above, will be resolved through the South Jakarta District Court, without prejudice to the BANK’s right to file a lawsuit or claim through another District Court in the territory of the Republic of Indonesia.
20. This Loan Agreement has been sealed with a stamp duty paid in full in in accordance with the regulations in force to the applicable regulation.
Version 4.0
Last Updated: 29 December 2023
Product Name |
Jenius Paylater |
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Publisher Name |
PT Bank BTPN Tbk. |
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Main Features |
• Paylater credit facility with limit up to IDR 2.000.000. • Valid for transactions at QRIS merchants using Jenius QR. • Daily transactions will be collected in one bill and will be be paid in the following month. • Convenient transactions through several accesses such as QRIS shortcut on PIN page and QRIS scan menu on Home page in Jenius app. • The service fee is only charged in the month the DEBTOR makes a Jenius Paylater transaction. |
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Benefits |
• As source of fund to make transactions at QRIS merchants, both directly (offline) and without face-to-face. |
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Risk |
• Credit history will be recorded in Sistem Layanan Informasi Keuangan (SLIK) if DEBTOR is overdue with the loan products at BANK, where the recorded credit history will refer to the worst overdue status if DEBTOR have several loan products at BANK. • Late payment on Jenius Paylater will make all of DEBTOR’s credit facilities in Jenius (Flexi Cash and Credit Card) cannot be used for disbursement or transaction. • Late fee will be charged if DEBTOR is late in making bill payments. |
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Requirements and procedures |
• Currently, Jenius Paylater is only available for selected active Jenius users who meet the following criterias: – Indonesian Citizen (WNI) – 21 to 60 years old – Not included in the BANK’s Internal Blacklist. – Not included in Sensitive Jobs List. • The payment of Jenius Paylater can be made through Jenius application. |
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Cost |
• Jenius Paylater service fee IDR15,000/month, applicable in the month of usage. • Late payment fee of IDR1,000/day (maximum IDR30,000). Fees are subject to change at any time in accordance with the BANK’s policy, where such changes will be informed by the BANK no later than 30 (thirty) Working Days before the changes become effective. |
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Simulation |
• Jenius Paylater transaction and payment simulation:
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LOAN AGREEMENT SUMMARY
1. Loan facility is provided in accordance with terms and condition stated in Loan Agreement.
2. The use of loan facilities can be withdrawn at once or partially.
3. DEBTOR is obligated to pay the bill in accordance with the agreed schedule in Jenius app. Penalty fee shall be charged for late payment.
4. DEBTOR agrees and authorizes BANK to block or debit saving account, deposit account, including Maxi Saver, Flexi Saver, and Dream Saver of DEBTOR until payment of the DEBTOR’s obligations to the BANK is received by the BANK.
5. BANK is entitled to terminate Loan Agreement and ask for payment immediately and at once settled for the DEBTOR’s debts, if the DEBTOR is not paying bill on time.
6. The information in this page is a mere summary, hence, DEBTOR must read and understand the whole terms in Loan Agreement.
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This Loan Agreement (hereinafter referred to as Agreement) is made and agreed by and between:
1. PT Bank BTPN Tbk, located in South Jakarta (hereinafter referred to as “BANK”).
2. CUSTOMER who resides as per the address registered to BANK, in this case on behalf of himself/herself (hereinafter referred to as “DEBTOR”).
that BANK and DEBTOR agree to create, implement, and adhere this Agreement with the terms and conditions stated below:
ARTICLE 1
DEFINITION
Every definition below, unless expressly provided otherwise in each Loan Agreement, has the following meaning and definitions:
1. BANK is PT Bank BTPN Tbk, located in South Jakarta, including all the branches.
2. CUSTOMER is as referred in Terms and Conditions of Jenius Account.
3. Jenius is an electronic banking product/services issued by BANK as referred in Terms and Conditions of Jenius Account.
4. DEBTOR is a CUSTOMER who receives Loan Facility from BANK as stated in Loan Agreement.
5. Loan Facility is a fund loan facility with bill that bears obligation for DEBTOR to pay to BANK with the details and schedule based on Loan Agreement.
6. Loan Agreement is an agreement made between BANK and DEBTOR for the credit facility provided.
7. Limit is the amount of credit facility given by BANK to DEBTOR that include the changes from time to time.
8. Jenius Paylater is a Loan Facility provided by BANK to DEBTOR which allows the DEBTOR to make purchases and settle them in the following month.
9. DEBTOR Account is an account in the name of DEBTOR at the BANK.
10. Guarantor is the DEBTOR or other third party (if any) who binds theirself as guarantor of the DEBTOR’s debt by handing over the Warranties to the BANK.
11. Working Days is the day on which BANK operates and carries out clearing in accordance with regulatory provisions.
ARTICLE 2
LOAN FACILITY
1. Loan Facility Terms
a. BANK agrees to provide loan facility to DEBTOR and DEBTOR agrees to receive Loan Facility from BANK in accordance with terms and conditions stated in the Loan Agreement.
b. BANK and DEBTOR agree that based on BANK’s consideration and/or DEBTOR’s request, BANK can increase the amount of Loan Facility to DEBTOR with terms and conditions: DEBTOR is not in default condition according to The Loan Agreement and other agreements with BANK and/or third parties.
c. The increase of amount of Loan Facility shall be regulated separately in addendum/agreement of the Loan Facility that is an integral and inseparable part of Loan Facility.
d. BANK reserves the right to determine Limit, and the right to change or cancel Limit at any time based on BANK’s policy,
e. Service Fee and Penalty
i. DEBTOR shall pay to the BANK the amount of service fee in accordance with the defined amount in Loan Agreement.
ii. For every late repayment or fail to repay a loan, service fee, or other amount of fund that must be paid according to the Loan Agreement, hence (by not reducing the obligation of DEBTOR to continue to pay the amount of money that has been paid and the fee that is applicable at the time) DEBTOR shall pay penalty for the amount and/or period of delay or failure of such payment to the BANK, as regulated in Loan Agreement.
f. The assessment of DEBTOR’s Loan Facility asset quality shall follow the regulation defined by Bank Indonesia (BI) and/or Financial Services Authority (OJK) concerning the productive asset quality including but not limited to restructuring of DEBTOR’s Loan Facility.
2. Loan Facility Withdrawal
a. The withdrawal of Loan Facility provided by BANK to DEBTOR is used at once and/or in partial in accordance with the terms and conditions stated in the Loan Agreement. By agreeing to this Loan Agreement, DEBTOR acknowledges that he/she receives the amount of Loan Facility as per usage performed by DEBTOR and Loan Agreement including media of usage that functions as the receipt for DEBTOR for the amount of the Loan Facility.
b. DEBTOR agrees that media for withdrawal, booking, records, letters and other documents, both in physical or electronic/digital documents held by the BANK are comprehensive and complete evidence of all amount owed by DEBTOR to BANK according to the Loan Agreement and binding against the DEBTOR.
c. Loan Facility is Uncommitted in nature, hence for the Loan Facility that is not used, BANK still has the authority to delay or rearrange or reduce and revoke the Loan Facility.
3. Repayment
a. Loan Facility payment, such as service fee, principal, bill (service fee and principal), and other amounts that is outstanding and compulsory to be paid by DEBTOR to BANK is performed according to the payment terms of service fee, principle and/or other amounts payable and compulsory to be paid by DEBTOR to BANK for the Loan Facility above, with the way of payment that is approved by BANK, in accordance with the obligation details that are stated in BANK record for the Loan Facility that is received by the DEBTOR from BANK.
b. Repayment from DEBTOR for the Loan Facility must be performed by DEBTOR to BANK with the details and schedule that is agreed by BANK and DEBTOR in Jenius app. Unless otherwise specified by BANK and previously informed to the DEBTOR, all use of Loan Facility, whether used in stages or all at once, must be paid in full according to the date determined by BANK. The information of repayment date of Loan facility shall be informed by BANK to DEBTOR through Jenius app or other communication media in accordance with BANK’s policy.
c. The DEBTOR is obliged to make repayments at any time as long as it is within payment period according to the policies of BANK.
d. DEBTOR must pay service fee and penalty to BANK in accordance to the terms mentioned in jenius.com/rates-and-limits.
4. BANK will report DEBTOR to the Financial Services Authority (OJK), through Financial Information Services System (SLIK) and to other government agencies, in accordance with applicable laws and regulations.
ARTICLE 3
POWERS OF ATTORNEY
1. DEBTOR hereby grants power and authority to the Bank to credit the used fund of the Loan Facility to DEBTOR’s account if there is refund transaction made for transaction failure by the merchant, BANK, or any other reasons.
2. DEBTOR agrees and hereby grants authority to the BANK to block the deposit account, such as including Maxi Saver, Flexi Saver and Dream Saver of DEBTOR to BANK, if on the due date of DEBTOR’s obligation to pay to the BANK, as in details and schedule agreed by the BANK and DEBTOR in Jenius Application, the DEBTOR has not performed the payment. Account blocking shall be applied by the BANK until DEBTOR pays the delayed obligation including the penalty and/or other payable fees.
3. DEBTOR agrees and hereby grants full power and authority to the BANK to debit the Account, deposit account, such as including Maxi Saver, Flexi Saver, and Dream Saver of DEBTOR for DEBTOR’s repayment including but not limited to payable service and late fees according to the Loan Agreement. DEBTOR agrees and grants authority to the BANK in any times set by the BANK if DEBTOR neglects the repayment as in the agreed details and schedule to debit DEBTOR both in current account, savings account, checking account, or deposit account (hereafter DEBTOR also grants authority to the BANK to firstly disburse the deposit account on behalf of DEBTOR) to be used as repayment of the payable amount that must be paid by DEBTOR to the BANK according to the Loan Agreement.
ARTICLE 4
REPRESENTATION AND WARRANTIES
DEBTOR represents and warrants the BANK that DEBTOR: i) is not stuck in a case or any dispute; ii) not in bankruptcy; iii) not in a default condition or is stated default by other third parties; iv) all loans or payable of DEBTOR to other lenders are performing (collectability 1 (one) according to the applicable regulation of Bank Indonesia and/or Financial Services Authority); and ensures that all statements and information submitted to the BANK are valid.
ARTICLE 5
OBLIGATION
Unless otherwise specified by the BANK, commencing from the date of the Loan Agreement to the settlement of all liabilities owed by DEBTOR to the BANK under the Loan Agreement, hence DEBTOR bears the following obligations:
a. To use the Loan Facility in accordance with the purpose of the use stated in the Loan Agreement;
b. To submit to the BANK, any time, either request or not, all the recent, correct, and valid documents and/or information/description/data comprehensively that represent the actual DEBTOR’s financial conditions and events that might affect DEBTOR’s financial conditions;
c. To submit the BANK all documents required in the Loan Agreement;
d. To pay taxes and other expenses stipulated by the government in accordance with the applicable regulations;
e. Submitted written notification to the BANK of any change of address, data, and other important information at least 14 (fourteen) calendar days before the change of address or data is effective. If such change is not disclosed, any notice shall be deemed to have been duly sent to the last address recorded in the BANK.
ARTICLE 6
SET-OFF
DEBTOR is not entitled to calculate (set-off) with DEBTOR’s payable/receivable against the BANK (if any) and shall not demand any other payment (counter claim) and shall not be an excuse to not to pay or reclaim the BANK according to the Loan Agreement or any other agreements stated in the Loan Agreement. DEBTOR is not entitled for all benefits provided by the BANK if the DEBTOR is defaulted. DEBTOR hereby waives all of its rights as mentioned in article 1425 to 1429 of the Civil Code.
ARTICLE 7
ASSIGNMENT OF RIGHTS
DEBTOR gives approval to the BANK to assign the entire or part of the right arising in relation with the granting of Credit Facilities in accordance with this Loan Agreement (including with each amendments) to other third parties. For such assignment, the BANK will notify DEBTOR. If the right assignment occurred, DEBTOR will receive the same benefits as those previously provided by the BANK based on the Loan Agreement and DEBTOR hereby agrees that the recipient of the right assignment will also receive the same benefits as those provided to the BANK based on the Loan Agreement. Notwithstanding the foregoing, DEBTOR shall agree not to assign any or all of its rights and obligations in accordance with the Loan Agreement to other third parties without prior written consent from the BANK.
ARTICLE 8
EVENTS OF DEFAULT
1. BANK has the immediate rights, without any further legal notice, to terminate this Loan Agreement and demand immediate payment as well as paid off by the outstanding amounts by DEBTOR, in accordance with this Loan Agreement, either related to principal, fees of the debts, and therefore the notification through bailiff letter or other letters with equal power shall no longer be required, in the case that the DEBTOR and/ or Guarantor: i) declared to be in bankruptcy by the District Court; ii) request to postpone debts payment due (surseance van betaling); iii) death; iv) Not paying the principal and fees at the predefined timing or failed/ not fulfilling their obligation in accordance with this Loan Agreement or any other agreement with the BANK; v) declared to be failed/ default or not fulfilling their obligations according to other agreements with other creditor/ third party; vi) being involved in a court case, either during the validity period of this Credit Facilities or at the time that the Credit Facilities due period has come.
2. In the event that the DEBTOR is late in making payments on one of the BANK credit facilities or products (Jenius Paylater, Flexi Cash, or Jenius Credit Card), all DEBTOR credit facilities will be unusable to withdraw funds or making transactions.
3. Any costs incurred due to the default of DEBTOR and/or the Guarantor, including any costs with respect to legal proceedings including billing, honorarium fees, attorney fees, bailiff fees, Court fees, taxes and others shall become the burden/ responsibility of the DEBTOR and/or Guarantor.
4. In the event that the DEBTOR does not fulfill his/her obligations, then the BANK has the right to carry out billing activities including but not limited to the following ways: i) by correspondence (either sent/delivered by the BANK itself or using a courier/delivery service); ii) directly meet with the DEBTOR at the address of the residence and/or business location and/or office and/or other places agreed with the DEBTOR; iii) through other communication media, such as through e-mail address, telephone/mobile numbers recorded by the BANK, other telephone numbers used by DEBTORS in the future, Jenius Application, Short Message Service (SMS), Whatsapp, facsimile, telex, or other media that are considered appropriate by the BANK.
ARTICLE 9
NOTIFICATION
All correspondence or notifications in relation to the implementation of this Loan Agreement shall be performed through Jenius Application, e-mail to DEBTOR or directly, Short Message Service (SMS), registered mail, facsimile, telex, using courier/delivery services to the addresses recorded in the BANK, or other media that are considered appropriate by the BANK.
ARTICLE 10
MISCELLANEOUS
1. DEBTOR and BANK hereby agree and align to amend the previous Loan Agreement (if any for the same credit facility) and apply all the provisions stipulated in this Loan Agreement.
2. DEBTOR herby declares to be subject to all applicable terms and regulations, including but not limited to applicable credit policies in the BANK.
3. All attachments, letters, documents or addendum/revised agreements of this Loan Agreement, either in the form of physical document or electronic/digital document, are an integral part of this Loan Agreement and therefore shall bind the BANK and DEBTOR.
4. The DEBTOR knows, understands and agrees that BANK from time to time according to BANK’s initiative can revise the terms of Jenius Paylater and the terms in Loan Agreement including the terms, type and amount of fees by providing written notification or announcement through the BANK’s communication channel at the latest 30 (thirty) working days before the change is effective on the date as stated by BANK, except in the case of following applicable law and regulations.
5. In the case where DEBTOR does not agree with the change, DEBTOR can submit the objection to the BANK and can terminate/close Jenius Paylater and the DEBTOR must previously settle the entire amount owed by DEBTOR to the BANK. The Jenius Paylater closing can be submitted through Jenius Help 1500 365.
6. If DEBTOR has been given 30 (thirty) working days before the change take effect and DEBTOR does not submit the confirmation or objection, the BANK considers DEBTOR agrees to the change.
7. In the case of DEBTOR’s death, all debts and liabilities of DEBTOR arising based on the Loan Agreement shall become the debt and liabilities of the heir(s) of DEBTOR.
8. DEBTOR has read and understood all terms in the Loan Agreement, and DEBTOR has obtained clear and correct information regarding Credit Facilities provided by the BANK to DEBTOR.
9. Each and all powers of attorney granted by DEBTOR to the BANK in accordance with this Loan Agreement constitute important, which without such powers of attorney, this Loan Agreement will not be entered into and thus such powers of attorney are irrevocable or cannot be terminated by the reasons provided in Article 1813, 1814 and 1816 of the Civil Code.
10. This agreement is subject to and is an integral part of General Terms and Conditions Jenius.
11. Regarding termination of the Loan Agreement, DEBTOR and BANK hereby waive the provisions of Article 1266 and Article 1267 of the Civil Code.
12. In the case that there is any of the provisions in this Loan Agreement which due to government of court decision is prohibited or cannot be executed or becomes not applicable or is declared null and void, this shall not affect the validity of other provisions in this Loan Agreement, and other such provisions shall remain valid and binding, as well as enforceable as defined in this Loan Agreement, DEBTOR shall be obliged to enter into and sign document containing provision that comply with BANK requirements as the replacement of the prohibited or non-executable provisions, as requested by the BANK.
13. Not using or delaying in exercising a right, power of attorney or preferential right by the BANK does not imply that the BANK releases its rights or proxy or privileges, unless such right proxy or privileges is released in written by the BANK. The use of partial rights, proxy, or privileges shall not prevent the BANK from continuing or repeating the exercise of such rights or proxy or privileges. Rights and initiatives provided to the BANK in this Loan Agreement are cumulative and shall not diminish other rights and measures granted under the law.
14. In the event of occurrence or arising of default/ violation, then an action carried out or not carried out by the BANK or delay in conducting a right, authority or claim does not undermine the rights, authority or claim and also cannot be interpreted that the BANK waives the right, authority, or claim or justify any default or violation by the DEBTOR.
15. This Loan Agreement is signed in Indonesian and English. If there are differences in the interpretation between the Indonesian and English version of this Loan Agreement, the Indonesian version will prevail and legally binding.
16. This agreement has been aligned with the provisions of laws and regulations, including the provisions of Financial Authority Services (OJK) Regulation and Central Bank of Indonesia.
17. This Loan Agreement and all documents related thereto and arising from including but not limited to the Loan Agreement, shall subject to the Laws of Republic of Indonesia.
18. DEBTOR agrees that any dispute or difference of opinion arising from and/or relating to the implementation of this Loan Agreement between DEBTOR and the BANK will be resolved by means of deliberation.
Any dispute or difference of opinion that cannot be resolved amicably by DEBTOR and the BANK, will be resolved through Alternative Dispute Resolution Institutions listed in the List of Alternative Dispute Resolution Institutions determined by the Financial Services Authority.
Any dispute or difference of opinion that cannot be resolved either through deliberation, and/or mediation as referred to above, will be resolved through the South Jakarta District Court, without prejudice to the BANK’s right to file a lawsuit or claim through another District Court in the territory of the Republic of Indonesia.
19. This Loan Agreement has been sealed with stamp duty paid in full in according to the applicable regulation.
Version 2.0
Last Updated: 29 December 2023